Executed collections on past due accounts to improve cash flow
Reviewed A/R Aging for assigned customers to identify and address delinquent accounts
Develop working relationships with assigned customers to ensure the Company's metrics for our DSO are met and maintained
Managed customer phone calls and email inquiries related to billing and collections
Processed customer payments accurately and efficiently
Performed various financial reporting for management.
Credit Services Supervisor
VOBILE, INC.
Portland, USA
09.2009 - 05.2019
Oversaw cash posting and receivables functions for Credit Services department.
Collected, processed and applied customer payments. EFT, PAD, wire transfers and credit cards.
Monitored accounts weekly to identify and resolve past due accounts, ensuring timely follow-up and reducing delinquency.
Ensured accuracy of receivable transactions and reconciled dishonored payments, maintaining compliance and minimizing errors.
Effected any corrections to accounting database in strict compliance with Sarbanes Oxley.
Directed and coordinated credit investigator activities, enhancing investigation efficiency and improving decision-making.
Analyzed and assessed incoming credit applications for approval.
Established credit terms in accordance with established policies and procedures.
Interfaced with sales and other departments to exchange information.
Fielded escalated calls from other team members.
Researched and resolved disputes.
Legal Assistant
RENTRAK CORPORATION
Portland, USA
03.2001 - 02.2015
Collected and reconciled accounts receivable balances, ensuring timely payment.
Researched and resolved disputes to settle owed balances.
Processed and tracked accounts while fostering positive relationships with store accounts and collaborating with other departments on mutual account management.
Skip-traced bad debt accounts, working with collection agencies and outside counsels.