Diane S. Sims
Kansas City,MO
Summary
A motivated and resolute individual with a strong work ethic and years of Human Resource and administrative experience, providing service for internal and external clients; adept at communicating effectively, self-motivated, the ability to be resourceful, with logical reasoning and critical thinking skills.
In fast-paced HR environment, developed strong analytical and problem-solving skills, along with effective communication and team collaboration. Looking to transition into new field where these transferrable skills can drive organizational success and enhance team performance. Focused on leveraging HR expertise to contribute to innovative and dynamic work settings.
Overview
16
16
years of professional experience
1
1
Certification
Work History
HR Generalist
Academy Bank
03.2023 - Current
- Performance Management: support performance review cycles, coach managers on employee development, and address performance issues effectively
- Provide talent acquisition support in interviewing applicants and posting job reqs
- Participate in the new associate orientation process by facilitating planned presentation material and tracking and monitoring new associate onboarding
- Partner with management to communicate various human resource policies, procedures, laws, standards, and government regulations
- Manage and maintain I-9 forms for all associates, verifying necessary documentation
- Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies
- Manages and resolves common to intermediate associate relations issues, including but not limited to attendance issues, professionalism issues, branch procedural violations, etc
- Provide feedback when appropriate; assist managers with feedback for issues such as those listed, among others; appropriate physical presence at investigation and termination meetings
- Facilitates timely and thorough formal investigations, including interviewing witnesses, writing recommendation reports, following through on recommendations, and routine follow-up with the complainant
- Facilitates HR-related training to the workforce and managers on HR subject matters
- Facilitate exit interviews and facilitate the exit processes to include responses to unemployment claims, participation in unemployment hearings, managing termination meetings, etc
- Handles criminal background reports and pre-hire assessments according to department process
- Ensure department/branch compliance with Labor Law posters, FLSA wage and hour laws, and OSHA safety regulations, and ensure HR best practices are being adopted
- Maintains confidential information
- Participate in special projects, committees, and events as needed
Patient Service Specialist
St. Luke’s Hospital
02.2021 - 03.2023
Administrative Assistant
St. Luke’s Hospital
10.2020 - 02.2021
- Manages specific administration functions related to the daily operations of the department
- KRONOS Timekeeper – Approve and amend employees’ timecards and add schedules
- Conduct phone screen interviews
- Assist new hires with computer training paperwork and documentation
- Answering incoming calls to the department, ensuring patient and staff satisfaction
- Order department and office supplies
Administrative Assistant / HR Assistant
Smithfield Inc.
10.2008 - 10.2017
- Act as the primary point of contact for HR-related questions and inquiries from associates at all levels
- Assist with the day-to-day HR operations, including onboarding, offboarding, record keeping, and employee relations
- Onboarding and new hire process and documentation, creating badges
- Assist employees with attendance, FMLA, and leave documentation and information
- Conducting interviews
- Type routine reports
- Maintain and update employees’ files
- Order and maintain all office supplies / distribute mail
- Completed HR and administrative assignments as needed
Education
B.A - Business Administration, Human Resource Management
Western Governors University
01.2025
A.A.S - Business - Management Emphasis
Metropolitan Community College – Longview
05.2020
Skills
- Administrative Support
- Exceptional Organizational Skills
- Adaptive Learner
- Interpersonal
- Time Management
- Excellent Communication
- Proven Work Ethics
- Microsoft Office
Certification
Saint Lukes Health System, Intentional Leadership Program, 11/01/22
Expertiseskills
- Administrative Support
- Exceptional Organizational Skills
- Adaptive Learner
- Interpersonal
- Time Management
- Excellent Communication
- Proven Work Ethics
- Microsoft Office
Timeline
HR Generalist
Academy Bank
03.2023 - Current
Patient Service Specialist
St. Luke’s Hospital
02.2021 - 03.2023
Administrative Assistant
St. Luke’s Hospital
10.2020 - 02.2021
Administrative Assistant / HR Assistant
Smithfield Inc.
10.2008 - 10.2017
A.A.S - Business - Management Emphasis
Metropolitan Community College – Longview
B.A - Business Administration, Human Resource Management
Western Governors University
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