Diane Stamps
Memphis,Tennessee
Summary
Dependable, a hard worker, a quick learner, and with over 28 years of Customer Services maintained equipment operations. Support safe, effective teams. Gifted at
working with all types of customers. Looking for a new
role where hard work and dedication will be highly valued.
Overview
23
23
years of professional experience
Work History
Forklift Operator / Inbound Putaway
Gore
06.2023 - Current
- Operated forklift to move materials safely across production and warehouse areas.
- Loaded and unloaded trucks while maintaining accurate material handling procedures.
- Staged raw materials and finished goods to support smooth production flow.
- Inspected equipment daily to confirm safe operation and report maintenance needs.
Returns Clerk
FedEx / Johnson & Johnson Medical Device
11.2008 - 09.2021
- Asked probing question to determine service needs and accurately input information into electronic systems.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Updated customer accounts, address, and contact information within call management databases.
- Delivered fast, friendly, knowledgeable service for routine questions and service complaints, ensuring customer satisfaction.
- Processed mandatory invoices for call center operations, accountable for Stock, return damage, discoloration, marking, and repacking.
Forklift Operator
Johnson & Johnson Medical Devices
01.2004 - 12.2008
- Transported goods between warehouse locations to meet shipment and storage requirements
- Transported goods between warehouse locations according to shipment and storage needs
- Unloaded materials and goods at designated locations for best project availability.
- Wrapped pallets in plastic to secure merchandise for transport. in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded materials from trucks at designated project sites for immediate use. and goods at designated locations for best project availability.
Education
High School Diploma -
Hillcrest High School, Memphis, TN 38125
Memphis, TN06-1989
Skills
- Customer Services
- Service orientation
- Understanding customer needs
- Material Handling
- Creative Problem Solving
- Data Entry
- Call Center Operations
- Patient Flow
- Handling difficult customers
- Inventory Management
- Warehouse Logistics
- Safety Standards and Protocols
Timeline
Forklift Operator / Inbound Putaway
Gore
06.2023 - Current
Returns Clerk
FedEx / Johnson & Johnson Medical Device
11.2008 - 09.2021
Forklift Operator
Johnson & Johnson Medical Devices
01.2004 - 12.2008
High School Diploma -
Hillcrest High School, Memphis, TN 38125