Diane Sullivan
Taunton,MA
Summary
Dynamic nursing professional with extensive experience at City of Taunton Nursing Home, recognized for compassionate care and strong clinical judgment. Proven leadership in staff development and quality improvement initiatives, enhancing patient outcomes. Nurse evaluator who is Skilled in consumer assessment and clinical documentation, committed to empowering clients through education and support.
Experienced healthcare professional with proven ability to work collaboratively within multidisciplinary teams, adapting to changing situations with ease. Excels in communication, empathy, and problem-solving to achieve optimal consumer outcomes. Reliable and results-driven, with focus on delivering high-quality care and maintaining positive, supportive environment.
Tempus unlimited employee of the year 2012
Overview
42
42
years of professional experience
Work History
Nurse Evaluator
Tempus Unlimited LLC
08.2008 - Current
- Provided valuable input during evaluation writing processes, contributing to successful outcomes for consumers
- Maintained a high degree of professionalism when dealing with sensitive information or challenging situations during the course of an evaluation.
- Facilitated knowledge sharing among colleagues by presenting key insights from completed evaluations and trainings at internal meetings.
- Conducted regular reviews of existing evaluation, identifying areas of need based on changing circumstances of consumer's medical condition
- Performed accurate documentation of patient assessments, in compliance with regulatory standards and Mass Health guidelines.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring accurate evaluation recommendations.
- Collaborated with interdisciplinary teams for optimized consumer outcomes.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Maintained up-to-date knowledge on emerging trends in nursing practice and Mass Health guidelines.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Communicated with healthcare team members to plan, implement and enhance evaluation strategies.
- Educated family members and caregivers on Mass Health Guidelines.
- Conducted ongoing monitoring and evaluations of behaviors and conditions for consumers, and updated clinical supervisors with current information.
- Consistently develops a comprehensive service plan to meet identified medical needs of consumers to fulfill Agency mission statement to provide a continuum of community based services that supports the efforts of children and adults with disabilities to live as independently as possible in the least restrictive environment
Staff Development Coordinator
City of Taunton Nursing Home
04.2008 - 08.2008
- Facilitated open communication channels among employees, fostering a collaborative work environment conducive to growth and learning.
- Worked with managers to identify internal talent and plan development pathways.
- Collaborated with department supervisors to identify talented employees and plan out paths for development and promotion.
- Performed reviews of employee work performance to check for areas in need of additional training.
- Demonstrated clinical experience and knowledge of facilities policies as well as State regulations on how to respond to resident psychosocial, behavioral, cognitive and physical needs
Director of Nurses
City of Taunton Nursing Home
11.2003 - 04.2008
- Directed nursing staff through one-on-one coaching sessions, fostering professional development and growth for a 101 bed facility
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- Championed quality improvement initiatives, driving continuous advancements in patient care standards.
- Fostered strong relationships with patients'' families through effective communication strategies and empathetic support systems.
- Delivered presentations at conferences or workshops to share expertise and promote best practices within the nursing community.
- Maintained industry quality standards by performing routine medication audits and upholding internal and industry best practice .
- Managed day to day employee issues ,Resident issues. Acted as Workmen's Comp facilitator for the facility and HIPPA compliance officer
Admissions Coordinator RN Supervisor
City Of Taunton Nursing Home
07.1995 - 11.2003
- Provided exceptional customer service during phone and email interactions with prospective Residents and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Developed Marketing materials and produced a marketing plan that provided a strong community network
Staff Registered Nurse
City of Taunton Nursing Home
07.1994 - 07.1995
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Implemented medication administration, catheter insertion, and Wound Treatments
- Consistently maintained accurate documentation of all relevant information related to patient progress, treatments administered and other pertinent data.
- Administered medications via oral, and intramuscular injections and monitored responses.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Provided emotional support for patients and families during difficult times, helping them navigate the healthcare system with compassion and understanding.
- Increased patient satisfaction by consistently delivering high-quality nursing care with a focus on empathy, communication, and professionalism.
- Participated in staff meetings and continuing education programs to stay current on best practices and maintain licensure requirements.
Case Manager
Old Colony Elderly Services
11.1983 - 07.1995
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Education
Diploma of Nursing - Nursing
Brockton Hospital School of Nursing
Brockton Ma05-1994
No Degree - Major Spanish And Minor Secondary Education
Framingham State University
Framingham, MAAssociate of Science - Nursing
Fisher College
Brockton Ma05-1994
Skills
- Consumer assessment skills
- Nurse leadership
- Nursing education
- Direct patient care
- Clinical documentation
- Clinical judgment
- Compassionate care
- Healthcare ethics
- Current RN licensure 211472
- Current SW licensure 3024799
- Employee of the Year 2012 Tempus unlimited
Languages
Spanish
Limited Working
Timeline
Nurse Evaluator
Tempus Unlimited LLC
08.2008 - Current
Staff Development Coordinator
City of Taunton Nursing Home
04.2008 - 08.2008
Director of Nurses
City of Taunton Nursing Home
11.2003 - 04.2008
Admissions Coordinator RN Supervisor
City Of Taunton Nursing Home
07.1995 - 11.2003
Staff Registered Nurse
City of Taunton Nursing Home
07.1994 - 07.1995
Case Manager
Old Colony Elderly Services
11.1983 - 07.1995
Diploma of Nursing - Nursing
Brockton Hospital School of Nursing
No Degree - Major Spanish And Minor Secondary Education
Framingham State University
Associate of Science - Nursing
Fisher College
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