Summary
Overview
Work History
Education
Skills
Timeline
Generic

DIANE SULLIVAN

TALLAHASSEE,FL

Summary

Dynamic professional with a proven track record at McConnaughhay, Coonrod, Weaver & Stern, excelling in client relations and administrative efficiency. Leveraging effective organizational skills and meticulous attention to detail, I enhanced client satisfaction and streamlined operations, ensuring compliance and confidentiality while supporting team success in a fast-paced legal environment.

Overview

7
7
years of professional experience

Work History

Legal Receptionist

McConnaughhay, Coonrod, Weaver & Stern
08.2023 - Current
  • Greeted clients and visitors, ensuring a welcoming environment.
  • Managed incoming calls, directing inquiries to appropriate personnel.
  • Scheduled appointments and maintained accurate calendar entries for attorneys.
  • Organized and filed legal documents, ensuring easy retrieval and compliance.
  • Assisted in preparing client files for meetings and court appearances.
  • Maintained confidentiality of sensitive information in all communications.
  • Utilized office software to streamline administrative tasks and improve efficiency.
  • Supported team members with various clerical duties as needed.
  • Demonstrated professionalism in handling confidential information, ensuring privacy for clients and the firm.
  • Effectively navigated Florida clerk, court and judicial websites.
  • Enhanced client satisfaction by providing exceptional front desk services and maintaining a professional atmosphere in the reception area.

Director of Sales and Marketing

HarborChase Assisted Living
01.2020 - 06.2023
  • Developed and implemented comprehensive sales strategies to increase market penetration.
  • Analyzed market trends and competitor activities to inform strategic planning initiatives.
  • Led cross-functional teams to enhance collaboration between sales and marketing departments.
  • Established metrics for evaluating campaign performance, driving data-driven decision-making.
  • Cultivated relationships with key clients, resulting in enhanced customer loyalty and retention.
  • Oversaw the execution of marketing campaigns across multiple channels, ensuring brand consistency.
  • Secured major client contracts by delivering persuasive presentations that highlighted the value of our products and services.

Engagement Director

Clarity Pointe Memory Care
12.2018 - 03.2020
  • Led cross-functional teams to enhance client engagement strategies and drive project outcomes.
  • Developed and implemented comprehensive engagement plans to strengthen client relationships.
  • Mentored junior staff on best practices in stakeholder communication and relationship management.
  • Analyzed client feedback to identify areas for improvement in service delivery processes.
  • Oversaw execution of engagement initiatives, ensuring alignment with organizational goals and objectives.
  • Facilitated workshops and training sessions to promote team collaboration and performance improvement.

Education

High School Diploma -

Woodrow Wilson High School
Levittown, PA
06-1971

Skills

  • Effective organizational skills
  • Systematic file arrangement
  • Meticulous attention to detail
  • Flexible problem-solving

Timeline

Legal Receptionist

McConnaughhay, Coonrod, Weaver & Stern
08.2023 - Current

Director of Sales and Marketing

HarborChase Assisted Living
01.2020 - 06.2023

Engagement Director

Clarity Pointe Memory Care
12.2018 - 03.2020

High School Diploma -

Woodrow Wilson High School

Similar Profiles

CREATE PROFILE
DIANE SULLIVAN