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Diane Tabicas
Specimen Collector
Fall River,Massachusetts
Summary
Precise Specimen Collector possessing in-depth knowledge of medical and clinical terminology and HIPAA guidelines. Offering 7 years of experience collecting patient samples and specimens. Efficient professional committed to quickly processing tasks and maintaining sanitary environment. Detail-oriented systematic Specimen Collector offering 7 years of experience in handling biological samples and coordinating test results. Knowledgeable of documentation, recordkeeping and confidentiality requirements.
Overview
24
24
years of professional experience
2
2
Languages
Work History
Specimen Collector
Dominion Diagnostics,LLC/Total Toxicology/Ait
Fall River, MA
03.2014 - 04.2022
- Completed in-house testing procedures for quick results.
- Labeled and prepared specimens for shipment to laboratory facilities.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
- Maintained energy and enthusiasm in fast-paced environment.
- Prepared variety of different written communications, reports and documents.
- Handled calls to address customer concerns.
- Set up, maintained and verified sterility of lab equipment and tools.
- Printed results reports and submitted for review.
- Scanned results of tests into patients charts.
- Adhered to compliance standards for confidentiality, accuracy and safety.
Customer Service Representative
FTDI West
San Bernardino, CA
03.2010 - 04.2013
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Processed orders, credits and tracked returns.
- Communicated with management when customer issues escalated and worked to find resolutions.
- Updated and maintained information in customer accounts.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Responded proactively and positively to rapid change.
PCA/Home Health Aide
Private Care/Cerebral Palsey Of Massachusetts
Fall River, Massachusetts
01.1997 - 07.2009
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Scheduled and accompanied clients to medical appointments.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Remained alert to problems or health issues of clients and competently responded.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Ran errands for patients, did shopping, and picked up other necessities.
- Monitored and assisted residents through individual service plans.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assisted nursing staff with respiratory, cardiopulmonary and physical therapies.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Collected and transported specimens to prepare for lab testing.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
Education
No Degree - Business Management
Curry College
Milton, MARadiology Certificate - Radiology
Boston University
Boston, MA 10.2005 - 10.2005
Skills
Performing urinalysis
Documenting results
Biohazard protocols
Shipping procedures
Conducting saliva tests
Patient interaction
Training and Development
Decision Making
Software
Timeline
Specimen Collector
Dominion Diagnostics,LLC/Total Toxicology/Ait
03.2014 - 04.2022
Customer Service Representative
FTDI West
03.2010 - 04.2013
Radiology Certificate - Radiology
Boston University
10.2005 - 10.2005
PCA/Home Health Aide
Private Care/Cerebral Palsey Of Massachusetts
01.1997 - 07.2009
No Degree - Business Management
Curry College