Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Hi, I’m

Diane Taylor

Administrative Professional
Cincinnati,OH

Summary

Resourceful and experienced Administrative Partner with proven track record of providing exceptional support in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

18
years of professional experience
1
year of post-secondary education

Work History

Amazon Fulfillment CMH3
Monroe, Ohio

General Manager Administrative Assistant
07.2019 - Current

Job overview

  • Provide support to General Manager, Senior Operations Managers and HR Manager.
  • Coordinate, source and implement engagement activities for managers and and approximately 1800 associates.
  • Completing monthly expense reports, travel and meeting coordination for GM and Senior Team.
  • Management of complex calendars and scheduling with diplomacy and discretion
  • Space management with conference room coordination, room calendar management and cubicle assignments.
  • Order and maintain supplies for office and warehouse. Office management.
  • Coordinate closely with Workforce Management, Recruiting, Maintenance, Human Resources, and other support teams on site projects and activities.
  • New GMA trainer/mentor
  • Liaison between associates and General Manager
  • Coordinates communication between associates and management
  • Partner with vendors for supplies, services and swag.

Cincinnati Hills Christian Academy
Cincinnati , OH

Development Gift Manager
11.2017 - 07.2019

Job overview

  • Manage data entry and processing of all pledges, gifts, and contributions coming from multiple sources including checks (mail), credit cards (online), and stocks/wire transfers
  • Serve as liaison with Finance team for financial adjustments and reconciliations. Assist with preparation of reports for annual audit
  • Perform routine data entry to update constituent, relationship, event, and participant records
  • Perform regular data integrity auditing and analysis and data cleanup
  • Gather and analyze statistical data and generate reports to support fundraising efforts
  • Assist with reporting on revenue projections, tracking, and reconciliation
  • Produce yearly donor listings for annual report
  • Managed, trained and motivated personnel to continuously improve knowledge and abilities in Advancement/Development database management field.
  • Function as treasurer for annual fundraising event which generated $450 - 500k in one evening to benefit teacher salaries and student scholarships.

Cincinnati Hills Christian Academy
Cincinnati, OH

Administrative Assistant
08.2008 - 11.2017

Job overview

  • Prepare, maintain, or oversee preparation and maintenance of attendance, activity, planning, or personnel reports and records
  • Plan, coordinate, and oversee school logistics programs such as bus and food services
  • Greet visitors or callers and handle their inquiries
  • Maintain schedule and event calendars. Calendar management for Principal
  • Coordinate conferences and staff meetings
  • Community engagement liaison and volunteer coordinator. Fundraising leader
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
  • Executed record filing system to improve document organization and management.
  • Conducted onboarding to help new hires adjust administrative and performance aspects of jobs.
  • Coordinated team of 20 substitute teaching personnel

The Travel Authority
Cincinnati, OH

Travel Counselor
09.2005 - 02.2010

Job overview

  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Arranged travel accommodations for groups, corporate, college sports and leisure clients.
  • Responded to clients' questions, issues and complaints and found appropriate solutions when needed.
  • Provided after hours emergency travel assistance for independent travel offices.

Education

EA in Training
Amazon

from Executive Assistant Training Program
06.2022 - 09.2022

Western Governors University
Salt Lake City, UT

Bachelor of Arts from Human Resources Management
01.2022 - Current

University Overview

  • Member of Night Owls
  • Utilizing Amazon Career Choice

Skills

Project management

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Accomplishments

  • Amazon Gives Ambassador. Organize community engagement activities and coordinate site donations. Coordinated the donation of over 40,000 bags of snacks to various community partners.
  • Founded Black Employee Network(BEN) chapter at site level and recruited 110 members.
  • New GMA trainer/mentor
  • During Black History Month, partnered with 9 local, black owned companies to provide services onsite. 5 of those vendors have been onboarded into Amazon's vendor system.
  • Organized food drive for local shelter that collected 1100 pounds of food.
  • Organized winter outerwear drive for under resourced elementary school that resulted in a donation of 325 coats and 780 gloves/hats
  • Partnered with a local distillery to get 1000 bottles of hand sanitizer as well as a 55 gallon drum to refill bottles when sanitizer supplies were scarce.

Software

Asana

Word

Powerpoint

Publisher

Excel

Canva

Kahoot

Quip

Visio

Concur

Timeline

EA in Training

from Executive Assistant Training Program
06.2022 - 09.2022

Western Governors University

Bachelor of Arts from Human Resources Management
01.2022 - Current

General Manager Administrative Assistant

Amazon Fulfillment CMH3
07.2019 - Current

Development Gift Manager

Cincinnati Hills Christian Academy
11.2017 - 07.2019

Administrative Assistant

Cincinnati Hills Christian Academy
08.2008 - 11.2017

Travel Counselor

The Travel Authority
09.2005 - 02.2010
Diane TaylorAdministrative Professional