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Hi, I’m
Diane Taylor
Administrative Professional
Cincinnati,OH
Summary
Resourceful and experienced Administrative Partner with proven track record of providing exceptional support in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
18
years of professional experience
1
year of post-secondary education
Work History
Amazon Fulfillment CMH3Monroe, Ohio
General Manager Administrative Assistant
07.2019 - Current
Job overview
- Provide support to General Manager, Senior Operations Managers and HR Manager.
- Coordinate, source and implement engagement activities for managers and and approximately 1800 associates.
- Completing monthly expense reports, travel and meeting coordination for GM and Senior Team.
- Management of complex calendars and scheduling with diplomacy and discretion
- Space management with conference room coordination, room calendar management and cubicle assignments.
- Order and maintain supplies for office and warehouse. Office management.
- Coordinate closely with Workforce Management, Recruiting, Maintenance, Human Resources, and other support teams on site projects and activities.
- New GMA trainer/mentor
- Liaison between associates and General Manager
- Coordinates communication between associates and management
- Partner with vendors for supplies, services and swag.
Cincinnati Hills Christian AcademyCincinnati , OH
Development Gift Manager
11.2017 - 07.2019
Job overview
- Manage data entry and processing of all pledges, gifts, and contributions coming from multiple sources including checks (mail), credit cards (online), and stocks/wire transfers
- Serve as liaison with Finance team for financial adjustments and reconciliations. Assist with preparation of reports for annual audit
- Perform routine data entry to update constituent, relationship, event, and participant records
- Perform regular data integrity auditing and analysis and data cleanup
- Gather and analyze statistical data and generate reports to support fundraising efforts
- Assist with reporting on revenue projections, tracking, and reconciliation
- Produce yearly donor listings for annual report
- Managed, trained and motivated personnel to continuously improve knowledge and abilities in Advancement/Development database management field.
- Function as treasurer for annual fundraising event which generated $450 - 500k in one evening to benefit teacher salaries and student scholarships.
Cincinnati Hills Christian AcademyCincinnati, OH
Administrative Assistant
08.2008 - 11.2017
Job overview
- Prepare, maintain, or oversee preparation and maintenance of attendance, activity, planning, or personnel reports and records
- Plan, coordinate, and oversee school logistics programs such as bus and food services
- Greet visitors or callers and handle their inquiries
- Maintain schedule and event calendars. Calendar management for Principal
- Coordinate conferences and staff meetings
- Community engagement liaison and volunteer coordinator. Fundraising leader
- Offered technical support and troubleshot issues to enhance office productivity.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Executed record filing system to improve document organization and management.
- Conducted onboarding to help new hires adjust administrative and performance aspects of jobs.
- Coordinated team of 20 substitute teaching personnel
The Travel AuthorityCincinnati, OH
Travel Counselor
09.2005 - 02.2010
Job overview
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Arranged travel accommodations for groups, corporate, college sports and leisure clients.
- Responded to clients' questions, issues and complaints and found appropriate solutions when needed.
- Provided after hours emergency travel assistance for independent travel offices.
Education
EA in TrainingAmazon
from Executive Assistant Training Program
06.2022 - 09.2022
Western Governors UniversitySalt Lake City, UT
Bachelor of Arts from Human Resources Management
01.2022 - Current
University Overview
- Member of Night Owls
- Utilizing Amazon Career Choice
Skills
Project management
Budgeting
Resourceful
Travel accommodations
Expense reporting
Administrative support
Travel coordination
Conference planning
Schedule & calendar planning
Office management
Event planning
Accomplishments
- Amazon Gives Ambassador. Organize community engagement activities and coordinate site donations. Coordinated the donation of over 40,000 bags of snacks to various community partners.
- Founded Black Employee Network(BEN) chapter at site level and recruited 110 members.
- New GMA trainer/mentor
- During Black History Month, partnered with 9 local, black owned companies to provide services onsite. 5 of those vendors have been onboarded into Amazon's vendor system.
- Organized food drive for local shelter that collected 1100 pounds of food.
- Organized winter outerwear drive for under resourced elementary school that resulted in a donation of 325 coats and 780 gloves/hats
- Partnered with a local distillery to get 1000 bottles of hand sanitizer as well as a 55 gallon drum to refill bottles when sanitizer supplies were scarce.
Software
Word
Powerpoint
Publisher
Excel
Canva
Kahoot
Quip
Visio
Concur
Timeline
EA in Training
from Executive Assistant Training Program
06.2022 - 09.2022
Western Governors University
Bachelor of Arts from Human Resources Management
01.2022 - Current
General Manager Administrative Assistant
Amazon Fulfillment CMH3
07.2019 - Current
Development Gift Manager
Cincinnati Hills Christian Academy
11.2017 - 07.2019
Administrative Assistant
Cincinnati Hills Christian Academy
08.2008 - 11.2017
Travel Counselor
The Travel Authority
09.2005 - 02.2010