Diane T. Courts
Quakertown,PA
Summary
Detail-oriented individual with exceptional communication skills and a results-oriented mindset. Proven ability to handle multiple tasks effectively and efficiently. Recognized for reliability and adaptability with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
24
24
years of professional experience
Work History
Poggenpohl Project Manager
Bucks County Cabinetry & Design
08.2023 - Current
- Manage contractual agreement as a Poggenpohl Dealer
- During start-up was responsible for cabinetry installation & staging of display to maximize appeal and functionality, with continued responsibility of keeping display area clean and presentable to encourage sales
- Identify plans and resources required to meet project goals and objectives
- Design, quote & manage sales of Poggenpohl cabinetry
- Process cabinetry orders and manage scheduling of shipments and deliverables to jobsites
- Manage projects from procurement to commission
- Oversee all marketing specific to Poggenpohl cabinetry, while providing input on marketing for all of Bucks County Cabinetry & Design
DESIGN COORDINATOR
Zaveta Custom Homes, LLC
10.2013 - 08.2023
- Served as the primary point of contact for clients during project execution, ensuring their expectations were met while maintaining strong relationships.
- Successfully managed multiple million dollar projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Delivered exceptional client satisfaction by proactively addressing client concerns and resolving design challenges by meeting or exceeding expectations throughout the engagement process.
- Review, negotiate and recommend for approval/disapproval on design change orders while overseeing construction progress against schedule and budget
- Administer subcontracts for required work and material orders
- Head and manage procurement of selected materials
- Achieved seamless communication between design teams and clients, ensuring timely project completion.
- Enhanced collaboration between designers and contractors by establishing effective channels of communication throughout all stages of the home construction.
- Evaluated vendor and subcontractor proposals and negotiated contracts that ensured maximum value for money without sacrificing product quality or service levels.
- Championed client satisfaction through proactive communication and diligent attention to detail in every stage of the design process.
- Boosted project efficiency through meticulous management of design resources and schedules.
- Spearheaded design process to align with client specifications and budget.
ADMINISTRATIVE/INSIDE SALES SUPPORT
PRYSM Marketing, Inc
11.2010 - 09.2012
- Provided administrative assistance and productively supported four outside manufacturer’s sales representatives in the Fenestration Industry.
- Represented over fifteen principals and their products to over one hundred customers along the east coast within the window and door industry
- Ensured great customer service and maintained relationships between customers and principals.
- Administrative support consisted of responding to incoming calls and emails, maintaining order with the office, imported and processed monthly commissions, ran sales reports, assisted in marketing procedures and coordinated bi-annual sales meetings.
EXECUTIVE ADMINISTRATOR/PROJECT COORDINATOR
DCH Contractors LLC
03.2007 - 03.2009
- Effectively executed all business procedures with a general contacting firm managing up to 75 subcontractors for multi-million dollar condominium renovations.
- Managed projects through research, purchasing and documentation of all materials required. Successfully coordinating material deliveries and installations
- Meticulously tracked changes and revisions to documents by all parties involved, ensuring accurate project completion.
PROJECT MANAGEMENT/SALES
Suburban Marble & Granite
02.2004 - 03.2007
- #1 Sales Associates for more than 95% of my three year term.
- Managed and directed all projects from inception to completion
- Awarded premier account due to superior service with a million dollar client within the first few months with company.
- Serviced key accounts for over 30 of the company’s largest clients.
- Superior organizational skills which exceeded company’s policies and customer satisfactions.
- Effective communication skills, sales expertise and personal dedication inspired a successful sales team.
KITCHEN SHOWROOM DESIGNER
SieMatic Corporation
08.2001 - 02.2004
- Designer and integral team member in designing kitchen displays and implementing showrooms with custom products for SieMatic, a multi-million dollar European kitchen cabinet manufacturer in addition to their Kitchen Dealer Showrooms, nationwide.
- Hand drew and rendered plans, elevations and perspectives to represent finish selections for presentation boards
Education
Professional Certificate -
Google Project Management
11-2022
Associate Degree - Specialized Technology of Interior Design
The Art Institute of Philadelphia
06-2001
Skills
- Skilled in fostering trust and collaboration
- Strong prioritization and time management
- Results-oriented problem solving
- Autonomous project execution
- Effective relationship management
- Document & Contract management
- Builder Trend - Construction Software
Timeline
Poggenpohl Project Manager
Bucks County Cabinetry & Design
08.2023 - Current
DESIGN COORDINATOR
Zaveta Custom Homes, LLC
10.2013 - 08.2023
ADMINISTRATIVE/INSIDE SALES SUPPORT
PRYSM Marketing, Inc
11.2010 - 09.2012
EXECUTIVE ADMINISTRATOR/PROJECT COORDINATOR
DCH Contractors LLC
03.2007 - 03.2009
PROJECT MANAGEMENT/SALES
Suburban Marble & Granite
02.2004 - 03.2007
KITCHEN SHOWROOM DESIGNER
SieMatic Corporation
08.2001 - 02.2004
Professional Certificate -
Google Project Management
Associate Degree - Specialized Technology of Interior Design
The Art Institute of Philadelphia
Similar Profiles
Christian A. RodriguezChristian A. Rodriguez
Project Manager, Superintendent at Guided Design Cabinetry & InteriorsProject Manager, Superintendent at Guided Design Cabinetry & Interiors
Keyli GarciaKeyli Garcia
Customer Service Representative at Exclusive Cabinetry & Design, LLCCustomer Service Representative at Exclusive Cabinetry & Design, LLC
Griselda RoblesGriselda Robles
Bookkeeper at CUSTOM DESIGN CABINETRYBookkeeper at CUSTOM DESIGN CABINETRY
Xaingdong WuXaingdong Wu
School Bus Driver at Levy School Bus CompanySchool Bus Driver at Levy School Bus Company
Michael DobrowolskiMichael Dobrowolski
Line Service Technician at Lehigh Northampton Airport AuthorityLine Service Technician at Lehigh Northampton Airport Authority