Diane Teel
Trenton,NJ
Summary
Knowledgeable Personnel Assistant with extensive experience at the Department of Children and Family Services, adept at managing Workers' Compensation claims and database systems. Proven track record in enhancing compliance and efficiency, leveraging strong database management skills and effective communication to resolve employee issues and streamline processes. Committed to maintaining confidentiality and fostering a supportive work environment.
Overview
13
13
years of professional experience
Work History
Personnel Assistant 3
Department of Family and Children Services
10.2024 - Current
- Collect and log yearly Peosha reports in accordance with Federal laws
- Complete BLS report for Peosha to ensure DCF is compliant with the Department of Labor
- Assisted in the development, implementation and maintenance of a new WC database using Microsoft Access to efficiently track all WC claims
- verify received WC injury forms for completion and compensability
- Process WC claims in a confidential manner according to HIPPA which includes facilitating, monitoring, expediting and tracking claims in conjunction with the NJ Division of Risk Management and service providers.
- Enter and monitor claims into the NJ Risk Management System (RMIS)
- Ensure employees are scheduled and referred for initial medical treatment as needed. Monitor scheduled treatment plans to ensure compliance with established WC rules and regulations and meet deadlines for benefits.
- Ensure WC leaves are in compliance with the Family Medical Leave Act (FMLA)
- Enter WC codes into eCATS
- Establish and monitor return to work plans as needed for employees with work restrictions in compliance with the Americans with Disabilities Act (ADA)
- Serve as a liaison with NJ Division of Risk Management and treatment providers to facilitate the claim process for DCF employees
- Maintain contact with employees via phone and email regarding work status and/or discrepancies with claims and finding resolutions.
- Maintain a list of employees on a WC leave and provide the information to payroll biweekly
- Sign forms related to WC leaves, eCATS, PMIS and FMLA letters
- Train new hires for WC unit to ensure they are knowledgeable in the unit.
Personnel Assistant 4
Department of Children and Family Services
07.2022 - 10.2024
- Process Workmen's Compensation claims for DCF employees in a confidential manner according to HIPPA. This includes facilitating, monitoring, expediting, and tracking claims for WC benefits in conjunction with the NJ Division of Risks Management and service providers to ensure employees are referred or scheduled for medical treatments as needed. Advise employees of their rights in seeking medical care.
- Monitor and ensure claims are entered in the NJ Risk Management System (RMIS) and WC leaves are completed in compliance with the Federal Family Leave Acts.
- Enter workers compensation codes for DCF employees’ timesheet and recordkeeping
- Train all incoming new hires in the workers comp unit, WC Team Lead
- Sign all forms related to WC claims, E-cats, PMIS and FMLA letters
- Schedule initial state authorized medical appointments and facilitates ongoing medical appointments/treatment for injured employees. Monitor employee's scheduled treatment plans to ensure compliance with established WC rules and regulations and meet deadline for benefits.
- Establish and monitor return to work programs as needed for employees with work restrictions in compliance with the Americans with Disabilities Act.
- Serve as a liaison with NJ Division Risk Management and service providers to facilitate the claim process for DCF employees.
- Maintain telephone contact with employee regarding work status, discrepancies with claims including resolution of issues regarding incomplete medical notes.
- Update the Workmen's Compensation list of employees currently receiving benefits for distribution to payroll and the Workmen’s Compensation Unit.
- Collect and log all yearly PEOSHA reports in accordance with Federal laws
- Provide information, guidance, and assistance to employees regarding WC.
Technical Assistant Personnel
Department of Children and Family Services
08.2016 - 07.2022
- Duties Listed Above
Personnel Aide 1
Department of Children and Family Services
03.2016 - 08.2016
- Duties Listed Above
Personnel Assistant 1
Department of Children and Family Services
12.2015 - 03.2016
- Responsible for the review, approval, tracking and processing of Leave of Absence requests for DCF employees ensuring compliance with DCF Leave Program, CSC rules and regulations, State and Federal mandates and HIPPA rules. This includes Federal/State Leaves, Educational, Donated, Military and Personal Leaves with and without pay.
- Review employee payroll and medical records to verify employee eligibility/entitlement for a leave under the Federal Family Medical Leave Act (FMLA) and/or State Family Leave Act (FLA).
- Provide information, assistance, support, and guidance to all DCF employees regarding the Department's Leave program and the preparation of required forms.
- Prepare employee Leave of Absence/entitlement correspondence for supervisory signature advising employees of leave status, monetary cost that may be due to maintain their health and dental benefits coverage.
- Prepare any extensions and amended leave letters as necessary.
- Provide leave information to PMIS unit for processing in PMIS system.
- Compute and update employee records with leave data, leave time balances for use during leave of absences in Ecats system (NJ Cost Accounting and Timesheet System).
- Prorate employee's leave balances in accordance with guidelines governing leaves of absences.
- Notify payroll of any pay time discrepancies.
- Ensure leave data is recorded accurately in accordance with Federal and State mandates.
- Track leave entitlements.
- Review Temporary Disability and Family Leave Insurance application for completeness ensuring pertinent information is included.
- Complete Temporary Disability (TDI), Family Leave Insurance (FLI) forms and Donated Leave Program notifications to send to the Department of Workforce and Labor Development for processing.
- Provide administrative support, efficient and effective assistance to all employees, Local Offices and Human Resources.
- Maintain confidentiality
- Update and maintain essential confidential records and files in accordance with DCF policies and procedures and Federal/State mandates.
Employee Health Assistant
Capital Health
03.2012 - 12.2015
- Receive/ process Worker's Compensation claims and request information as needed for processing accurately.
- Review and enter information into database for insurance carrier and OSHA.
- Provide new-employee health and safety orientations and develop materials for these presentations.
- Monitored scheduled appointments and ensured medical notes were submitted in a timely manner.
- Tracked status of out of work employees
- Keep record of employees working with/without restrictions.
- Provided effective communication to employees regarding claims. Audit reviewed and processed Bill Invoices.
- Collect, track and entered data for annual OSHA compliance for employees which include TST, TB Questionnaires, Respirator Fit Test and Pre-hire Medical Clearance.
- Mailed correspondences informing when test need to be complete and/or if they were past due.
- Ran reports to keep accurate accounts of compliant and non-compliant employees.
- Keep managers/departments informed of compliances
- Maintained confidentiality
- Handled the maintenance of active and terminated employee's files.
Education
Bachelor of Science - Human Resources Management
Strayer University
Willingboro, NJ05-2022
Skills
- Proficient in Microsoft Word
- Database management proficiency
- Visual communication skills Power Point
- Excel
- Outlook
- PMIS, RMIS, Business Objects
Timeline
Personnel Assistant 3
Department of Family and Children Services
10.2024 - Current
Personnel Assistant 4
Department of Children and Family Services
07.2022 - 10.2024
Technical Assistant Personnel
Department of Children and Family Services
08.2016 - 07.2022
Personnel Aide 1
Department of Children and Family Services
03.2016 - 08.2016
Personnel Assistant 1
Department of Children and Family Services
12.2015 - 03.2016
Employee Health Assistant
Capital Health
03.2012 - 12.2015
Bachelor of Science - Human Resources Management
Strayer University
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