Diane Thomas
Kansas city,MO
Summary
Great Customer Service ,able to multi-task, and follow directions, rules and procedures. Organized and focused, experienced in industrial housekeeping. Self-motivated and dependable while achieving high performance with minimal supervision. Demonstrated the ability to complete tasks accurately despite interruptions and competing demands.
Overview
12
12
years of professional experience
Work History
Overnight Stocker
Hyvee Market Grill
Kansas, MO
10.2023 - Current
- Organized shelves, racks and bins to ensure product availability.
- Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
- Maintained an orderly appearance at all times throughout the store.
- Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
- Checked expiration dates on all food items to ensure quality control standards were met.
- Worked collaboratively with other team members to achieve departmental goals.
- Picked up boxes and related trash from sales floor.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Identified and quickly handled spill clean-up.
Housekeeper
Senior Star Wexford Place
Kansas , MO
05.2022 - 08.2022
- Ensured that all health standards were met during cleaning operations.
- Emptied trash receptacles throughout the property.
- Observed proper use of chemicals when cleaning various surfaces.
- Disinfected telephones, light switches and other frequently touched objects.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Reported any maintenance issues or damage to supervisors immediately.
- Scrubbed kitchen appliances, countertops and fixtures.
- Used cleaning chemicals following proper guidelines.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
Housekeeper
Heritage Village Retirement Community
Kansas , MO
04.2020 - 03.2022
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Followed safety procedures when handling hazardous materials.
- Observed proper use of chemicals when cleaning various surfaces.
- Ensured that all health standards were met during cleaning operations.
- Emptied trash receptacles throughout the property.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Disinfected telephones, light switches and other frequently touched objects.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Reported any maintenance issues or damage to supervisors immediately.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Environmental Services Housekeeper
Providence Health & Services
Kansas City, KS
09.2019 - 02.2021
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Maintained floors with regular sweeping, mopping and vacuuming.
Environmental Services Housekeeper
Select Medical
Kansas City, KS
04.2019 - 09.2019
- Clean occupied patients rooms
- Clean discharges
- Clean public areas, empty trash and floor maintenance
- Maintained a safe working environment through the prevention of accidents, the preservation of equipment, and adhere to OSHA standards of safe working practices
- Implemented step-savers that reduced cleaning time per room while maintaining company quality standards
Environmental Service /Housekeeper
ABM Industries
Kansas City, Kansas
10.2017 - 01.2019
- Provide friendly, fast and helpful customer service
- Perform all duties to department standard and/ as directed by leadership
- Perform more detailed cleaning as required or assigned
- Clean any bio hazardous materials when occurs
- Remove trash from trash containers and place into compactor
- Familiar with the proper use of cleaning chemicals and equipment
- Attend all departmental and company training programs or meetings as directed
- Perform other job related and compatible duties as assigned
Assembly Line Production
National Property Solution
Kansas City, Kansas
04.2017 - 09.2017
- Maintained work areas in a clean, neat and organized fashion.
- Used established assembly instructions to complete jobs in an efficient and accurate manner.
- Removed minor scratches and imperfections.
- Completed hand-finishing of final products.
- Performed basic jobs such as boxing, labeling and moving items.
- Ensured the most cost-effective production methods were employed.
- Maintained clean and organized work areas.
Stocker
Target
Kansas City, Kansas
08.2016 - 04.2017
- Gathered assigned merchandise and transported to store floor locations using hand trucks.
- Removed product from boxes and placed on shelves in an attractive manner according to layout guidelines.
- Attended to incoming trucks and used Pallet jack to move pallets to staging areas.
- Picked up all boxes and related trash from the sales floor.
- Reset merchandise throughout assigned section to give shelves and racks a professional appeal.
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
- Marked clearance products with updated price tags.
- Demonstrated that customers come first by serving them with a sense of urgency.
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
- Described use and operation of merchandise to customers.
- Kept the showroom clean and maintained neat, orderly product displays.
Program Manager
Salvation Army
Kansas City, Kansas
01.2016 - 03.2017
- Created and implemented new organizational and record-keeper processes for notes, records and Medical documents.
- Programmed and maintained online documentation and tracking systems to reduce reporting errors.
- Developed programs to support the organization's long term goals.
- Acted as first responder in critical housing incidents.
- Ensured all programs and projects were successful and effective.
- Established information and data classification levels, which encompassed privacy, trade secrets and intellectual property.
- Assisted clients by implementing medical services and referring to housing services.
Environmental Service/Housekeeping
Hollywood Casino
Kansas City, Kansas
12.2014 - 06.2015
- Provide friendly, fast and helpful customer service.
- Perform all duties to department standard and/ as directed by leadership.
- Perform more detailed cleaning as required or assigned.
- Clean any bio hazardous materials when occurs.
- Remove trash from trash containers and place into compactor.
- Familiar with the proper use of cleaning chemicals and equipment. Attend all departmental and company training programs or meetings as directed.
Education
High School Diploma -
Sumner High School
Kansas City, KS1974
Supervisory Training
Penn Valley Community College
1996
Skills
- Strong presentation skills
- Structural red-line revisions skills
- Team player
- Time management skills
- Quick learner
- Positive learning process
- Client-focused
- Excellent communication
Timeline
Overnight Stocker
Hyvee Market Grill
10.2023 - Current
Housekeeper
Senior Star Wexford Place
05.2022 - 08.2022
Housekeeper
Heritage Village Retirement Community
04.2020 - 03.2022
Environmental Services Housekeeper
Providence Health & Services
09.2019 - 02.2021
Environmental Services Housekeeper
Select Medical
04.2019 - 09.2019
Environmental Service /Housekeeper
ABM Industries
10.2017 - 01.2019
Assembly Line Production
National Property Solution
04.2017 - 09.2017
Stocker
Target
08.2016 - 04.2017
Program Manager
Salvation Army
01.2016 - 03.2017
Environmental Service/Housekeeping
Hollywood Casino
12.2014 - 06.2015
Supervisory Training
Penn Valley Community College
High School Diploma -
Sumner High School