Analyzing and presenting clinical quality data abstracted from patient's medical records.
Ensuring that the Hospital complies with timely required reporting of all data elements for Key Quality Measures to all appropriate regulatory entities, including American Health Systems, The Joint Commission, state and federal Quality Improvement Organizations, CMS, QualityNet.
Managed multiple projects simultaneously while meeting tight deadlines.
Entered data into databases accurately and efficiently according to established procedures.
Adhered to strict confidentiality protocols when handling sensitive client information.
Performed quality control reviews on completed abstracts prior to submission.
Championed quality improvement initiatives, leading to higher efficiency levels and improved patient outcomes.
Inside Sales
Sligo Steel
07.2013 - 04.2015
Accurately convert quotations into orders.
Regularly follow up on quotations and orders in process.
Build and maintain teamwork with colleagues and customers.
Coordinate with processing for order completion and manage customer expectations regarding delivery and quality control.
Managed time efficiently in order to complete all tasks within deadlines.
Proven ability to learn quickly and adapt to new situations.
Server, Retail Merchandiser, Catering Organizer
Bob Evans
02.2009 - 08.2013
Travel to local businesses to market products. Organize/prepare/complete catering bid. Organized/presented weekly informational sessions on catering.
Provided excellent customer service to ensure satisfaction.
Ensured that each guest was served courteously, quickly, and efficiently.
Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Licensed Practical Nurse
Rosewood Care Center
10.2008 - 02.2009
Observed changes in patient's condition and reported any significant changes to the registered nurse or provider.
Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
Administered medications and treatments according to established protocols.
Performed physical assessments, including vital signs and health history documentation.
Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
Provided patient care in accordance with physicians' orders and nursing standards of practice.
Maintained a safe environment by following infection control policies and procedures.
Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
Education
LPN To RN Bridge Program - Nursing Education
Southwestern Illinois College, Belleville, IL
05.2024
The National Society of Leadership and Success member