Diane Trujillo
Orlando,FL
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 12-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
9
9
years of professional experience
Work History
Business Development Director N.A
Zafire Group
Orlando, FL
10.2019 - Current
- Aviation Software Technology B2B Sales.
- Account Management of current and future customer base.
- Provided market feedback to company leaders regarding competitive offerings, prospect needs, and product development ideas.
- Collaborated with marketing department to maintain proper branding.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Planned and coordinated implementation of business plans and penetration of new markets.
- Capitalized on solutions presented by Capsule CRM software to enhance lead prospecting and sales management.
- Applied networking and customer requirement strategies to engage in new business opportunities and develop existing accounts.
- Organized promotional events and interacted with community to increase sales volume.
Account Development Director
Fish Construction, Inc
Stafford, TX
06.2018 - 07.2019
- Successfully led key projects which resulted in five to ten year contractual agreements.
- Increased business revenue by 40% within 8 months time.
- Proactively identified and solved complex problems impacting operations management and business direction.
- Provided outstanding account management and customer service to new and long-standing customers by attending closely to concerns and developing solutions.
- Enhanced customer satisfaction ratings by resolving issues effectively and efficiently.
- Maintained open and effective communications with project teams through stand-up meetings to increase productivity.
- Managed submittals and processing of Requests for Information between general contractor, owner and owner's consultants.
- Built strong community relations with subcontractors and vendors to optimize cost savings and achieve timely pre-construction completion.
- Met with clients to determine desires and goals and create initial scope.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Business Development Director N.A
Ultra Electronics Airport Systems
Manchester, United Kingdom, United Kingdom
01.2017 - 06.2018
- Documented and reported monthly updates to VP of Global Business on renewal progress, at-risk renewals and renewals forecast.
- Planned and executed meetings with Airports and Airlines throughout North America, including Canada, the Caribbean and Latin America.
- Increased sales by 35% over a one-year period for my assigned region.
- Resolved customer issues and offered continual support throughout sales, delivery and system upgrade processes when required.
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
- Networked to build client base and promote products to new and existing clients.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Increased number of return customers by 20% through effective problem solving and conflict resolution.
- Established and serviced 20 plus accounts in assigned territory.
- Implemented consultative sales techniques to generate revenues and exceed sales targets whilst engaging the Engineering and Bid Review teams to access, update and optimize delivery dates for customers.
- Educated customers on product details and features.
- Inputted information from customer calls and onsite service visits into the company's CRM system using SalesForce.
- Consistently exceeded quotas through penetration of new accounts.
Regional Account Director
Paseo Compounding Pharmacy
Pasadena, CA
11.2012 - 03.2017
- Maximized profit opportunities by effectively managing time and resources to meet sales objectives.
- Tracked and analyzed weekly sales to implement corrective action plans and streamline operations.
- Deescalated customer issues and concerns with prompt follow-thru.
- Elevated sales to $120,000 first three months of production by being a part of the complete sales cycle process.
- Developed relationships with Medical Directors, attending Physicians and Nursing Staff providing individualized customer service in order to maintain longevity of accounts.
- Identified potential customers and evaluated market potential.
- Managed organization's largest region and performed full sales cycle duties, increased annual sales by 80% throughout my assigned region.
Education
J.D. - Corporate Law
Purdue University
West Lafayette, INMBA - Business Administration And Management
Everest University
Orlando. FL 06.2010
Bachelor of Science - Paralegal Studies
Everest University
Orlando FL 05.2008
Skills
- Sales Records Management
- Product and Service Promotion
- Interdepartmental Collaboration
- Salesforce Software
- Sales Quota Management
- Detail-Oriented
- Customer Complaint Resolution
- Bid Request Management
- Verbal and Written Communication
- Networking Events
- Relationship Building
- Sales Program Coordination
- Operating Procedures and Policies
- Problem Solving
- Direct Sales
Languages
Spanish
Native or Bilingual
Timeline
Business Development Director N.A
Zafire Group
10.2019 - Current
Account Development Director
Fish Construction, Inc
06.2018 - 07.2019
Business Development Director N.A
Ultra Electronics Airport Systems
01.2017 - 06.2018
Regional Account Director
Paseo Compounding Pharmacy
11.2012 - 03.2017
J.D. - Corporate Law
Purdue University
MBA - Business Administration And Management
Everest University
Bachelor of Science - Paralegal Studies
Everest University
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