Work History
Overview
Work Preference
Certification
Hi, I’m

Diane Virmala

RCA/Med Tech
Moriah,NY

Work History

Elderwood Village at Ticonderoga

Resident Assistant/Med Tech
09.2021 - Current

Job overview

  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
  • Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
  • Monitored building access during evening hours to provide a secure living environment while fostering strong relationships with residents.
  • Administered medications and performed basic and advanced patient assessments.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
  • Provided crisis management and intervention during emergency situations.
  • Improved resident satisfaction with prompt and empathetic resolution of conflicts and concerns.
  • Maintained patient confidence and protected hospital by keeping information confidential.
  • Maintained clean, safe, and well-organized patient environment.
  • Coordinated maintenance requests with appropriate staff members to address facility issues in a timely manner.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.

Elderwood at Ticonderoga

CNA
05.2018 - 09.2021

Job overview

  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.

Uihlein of Elderwood at Lake Placid

CNA
04.2010 - 05.2018

Job overview

AMC Uihlein

Hospitality Aide
02.2009 - 04.2010

Job overview

  • Supported needs of [Number]+ residents under long-term care.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Transported patients between rooms and appointments or testing locations.

Price Chopper Supermarkets

Baker
03.1996 - 10.2008

Job overview

USAF

Administration Specialist
07.1988 - 03.1989

Job overview

Overview

37
years of professional experience

Work Preference

Work Type

Full Time

Work Location

On-Site

Certification

Certified Nursing Assistant

Medication Administration

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Diane VirmalaRCA/Med Tech