Summary
Overview
Work History
Education
Skills
Awards
Certification
Languages
Timeline
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Diane Vongviengkham

Summary

Detail-oriented professional with strong background in purchasing, vendor management and inventory control. Proven track record of identifying cost savings opportunities and developing and executing strategies to maximize sales and profits. Considered valuable asset to any team. Industrious Buyer adept at keeping costs under control while optimizing inventory for usage needs. Versed in recordkeeping and production requirements. Bringing 10-year track record of success in Automotive industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Buyer position. Ready to help team achieve company goals.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Buyer

EBW Electronics
12.2022 - Current
  • Continuously monitored industry trends to identify new supply sources that could potentially improve overall procurement efficiency.
  • Maintained key item stock levels and wrote or expedited purchase orders.
  • Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
  • Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
  • Analyzed current vendors and products to stay abreast of market trends and evaluate new suppliers.
  • Studied and monitored market trends to identify potential suppliers.
  • Forecasted purchasing trends and improved merchandising strategies.
  • Organized cross-functional teams to review proposals from various suppliers, ensuring the most advantageous offers were selected.
  • Established relationships with vendors to secure competitive pricing and discounts.
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.
  • Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
  • Developed new strategies to reduce purchasing costs and maintain quality standards.
  • Conducted thorough research on potential suppliers'' sustainability practices before entering into partnerships or agreements with them.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
  • Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
  • Negotiated contracts with vendors for cost-effective purchasing terms.
  • Developed strong communication and organizational skills through working on group projects.
  • Paid attention to detail while completing assignments.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked well in a team setting, providing support and guidance.
  • Learned and adapted quickly to new technology and software applications.

Shipping Specialist

Trace3
12.2021 - 12.2022
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Optimized packaging materials usage, reducing waste while still maintaining the integrity of shipped products.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.

Material Handler

Gen3 Defense and Aerospace
02.2021 - 12.2021
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Received and unpacked shipments and new equipment as directed.
  • Monitored warehouse to identify missing items, spills and unusual activity, complying with safety procedures.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Optimized storage space usage by devising efficient shelving layouts and organization strategies for materials.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
  • Assisted in reducing operating costs by identifying opportunities for process improvement and waste reduction.
  • Developed strong relationships with suppliers, negotiating bulk discounts for material purchases when applicable.
  • Participated in continuous improvement initiatives aimed at enhancing overall warehouse performance.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Maintained clean, orderly work environment free of hazards.
  • Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
  • Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
  • Delivered exceptional customer service by addressing inquiries related to stock availability or shipment status promptly.
  • Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
  • Helped train new employees in safe practices and warehouse procedures.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Passionate about learning and committed to continual improvement.

Team Member Support Distribution Center

Gentex Corporation
11.2020 - 02.2021
  • Proven ability to develop and implement creative solutions to complex problems.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Strengthened communication skills through regular interactions with others.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Resolved problems, improved operations and provided exceptional service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Excellent communication skills, both verbal and written.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Identified issues, analyzed information and provided solutions to problems.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Accounts Payable Specialist

Gentex Corporation
01.2017 - 11.2020
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Reconciled bank accounts to verify accuracy of cash records.
  • Stored office and client records on secured server to prevent data losses, conducting regular backups.
  • Documented petty cash transactions in petty cash journal to summarize payments rendered, maintaining accurate records.
  • Maintained good working relationships with vendors and resolved disputes.
  • Assisted in automating repetitive tasks within the accounts payable function, resulting in increased productivity levels throughout the department.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Stayed abreast on industry best practices and emerging trends in accounts payable processes, enabling continuous improvement initiatives within the department.
  • Registered transactions and data on accounting database to track history and safeguard information.
  • Contributed to year-end closing process by ensuring all outstanding payables were accurately recorded and settled promptly.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Prepared vendor invoices and processed incoming payments.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Collaborated with procurement team to resolve discrepancies between purchase orders and invoices received.
  • Entered figures using 10-key calculator to compute data quickly.
  • Matched purchase orders with invoices and recorded necessary information.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Produced month-end closing reports and provided actionable suggestions on remittance for quick resolution.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
  • Maintained compliance with internal controls and external regulations related to accounts payable processes.
  • Participated in cross-functional projects aimed at streamlining finance operations within the organization.
  • Skilled at working independently and collaboratively in a team environment.

Inventory Control Specialist and Team Member Support

Gentex Corporation
01.2016 - 01.2017
  • Analyzed historical sales data to anticipate future trends in product demand, informing purchasing decisions and minimizing stockouts or overstock situations.
  • Facilitated communication between departments regarding inventory-related matters, promoting a collaborative approach to problemsolving.
  • Developed and implemented a system to track and monitor incoming, outgoing and on-hand inventory.
  • Used equipment like forklifts and pallet jacks to move inventory.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Performed data entry and completed proper paperwork.
  • Leveraged data analysis tools to review and assess inventory performance metrics, enabling informed decision-making for continuous improvement efforts.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Completed daily cycle counts to maintain accuracy of records.
  • Unloaded shipments, reviewed merchandise, and tracked paperwork.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Developed materials to educate staff on proper inventory management techniques.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Developed and maintained strong relationships with suppliers, fostering a collaborative environment that resulted in improved product availability and on-time deliveries.
  • Collaborated with purchasing department to ensure timely delivery of products, thereby minimizing stockouts and lost sales opportunities.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.

Light Industrial

Manpower
05.2005 - 01.2016
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Maintained shop equipment, power tools and hand tools in operating condition.
  • Collaborated with other departments to optimize production workflows.
  • Made sure that products were produced on time and are of good quality.
  • Demonstrated flexibility by adapting quickly to changing priorities or last-minute adjustments in daily routines as needed.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Adjusted machines to increase productivity for runs.
  • Operated various machinery proficiently, minimizing errors that could lead to costly repairs or delays in production schedules.

Wing Certified Trainer

Buffalo Wild Wings
05.2009 - 04.2012
  • Maintained compliance with health department regulations through strict adherence to guidelines during all aspects of the food preparation process.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.

Manager

Broadway Café
03.2004 - 08.2009
  • Providing Customer Service, Scheduling, Inventory, Training, Bank Deposit and Cashier.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Cross-trained existing employees to maximize team agility and performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Associate Trainer

Panera Bread C
02.2006 - 12.2009
  • Train associates, Prepped, Cashier, VIA Coordinator, Line crew member, and Barista.
  • Developed job-specific competencies and performance standards.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Maintained regular and consistent attendance and punctuality.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Established and maintained quality control standards.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Education

Bachelor of Science in Business -

University of Phoenix
09.2022

Association of Arts concentration in Hospitality and Tourism Management -

University of Phoenix
03.2014

High School Diploma -

West Ottawa High School
Holland, Michigan
06.2003

DeWitt High School
DeWitt, Michigan
06.2003

Skills

  • Hi-Lo Certified
  • ERP Trained
  • EBS Trained
  • Project Implementation
  • Schedule Coordination
  • Resource Coordination
  • Decision-Making
  • Data Entry
  • New Employee Training
  • Critical Thinking
  • Research
  • Clear Communication
  • Business Administration
  • Service Delivery Oversight
  • Finance
  • Attention to Detail
  • Contract Negotiation
  • Documentation requirements
  • Relationship Building
  • Regulatory Requirements
  • Strategic Planning

Awards

  • Account Payable Certified by Institute of Financial Management
  • Master Certification Order Management University of Phoenix
  • Karass Negotiation Certifed

Certification

  • APS - Accredited Payables Specialist Certification from Institute of Financial Management
  • Master Certification in Order Management, University of Phoenix - 2022

Languages

Lao
Native or Bilingual

Timeline

Buyer

EBW Electronics
12.2022 - Current

Shipping Specialist

Trace3
12.2021 - 12.2022

Material Handler

Gen3 Defense and Aerospace
02.2021 - 12.2021

Team Member Support Distribution Center

Gentex Corporation
11.2020 - 02.2021

Accounts Payable Specialist

Gentex Corporation
01.2017 - 11.2020

Inventory Control Specialist and Team Member Support

Gentex Corporation
01.2016 - 01.2017

Wing Certified Trainer

Buffalo Wild Wings
05.2009 - 04.2012

Associate Trainer

Panera Bread C
02.2006 - 12.2009

Light Industrial

Manpower
05.2005 - 01.2016

Manager

Broadway Café
03.2004 - 08.2009

Bachelor of Science in Business -

University of Phoenix

Association of Arts concentration in Hospitality and Tourism Management -

University of Phoenix

High School Diploma -

West Ottawa High School

DeWitt High School

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Diane Vongviengkham