Diane Wagner
Summary
Experienced individual providing high organized and detail-oriented with great multitasking and task prioritization skills. Organized, dependable, and successful at managing multiple priorities with a positive attitude. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Strong communicator with excellent organizational and time management skills and willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Learning and Development Specialist
DigiKey
06.2021 - Current
- Enhanced employee performance by designing and implementing comprehensive learning programs.
- Increased employee retention rates by developing engaging onboarding and orientation processes.
- Improved employee satisfaction and morale by providing tailored professional development opportunities.
- Supported organizational change initiatives through thorough communication and effective training strategies.
- Collaborated with cross-functional teams to identify skill gaps and create customized trainings to address them.
- Designed interactive workshops that fostered collaboration and active participation among team members for better knowledge retention.
- Championed a culture of continuous learning by regularly sharing resources, articles, webinars, and thought leadership pieces with colleagues.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Facilitated virtual, in-person and blended learning sessions.
Church Secretary
Nazareth Lutheran Church
09.2018 - Current
- Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
- Created and updated membership rosters, church documents and basic reports.
- Handled church correspondence, member database and building scheduling.
- Greeted visitors, callers and members of congregation courteously and promptly
- Published, printed and mailed informative, prayerful newsletters to church members and leadership team.
- Directed administrative and secretarial support for pastors, program directors and volunteers at church.
- Enhanced congregation communication by managing and distributing church newsletters, bulletins, and announcements.
- Supported efficient church operations with accurate record-keeping of membership information, baptisms, weddings, and funerals.
- Assisted in planning and coordinating special events, ensuring smooth execution and positive experiences for attendees.
- Strengthened community outreach through timely updates on the church website and social media platforms.
- Ensured seamless worship services by preparing weekly bulletins that included hymns, readings, prayers, and announcements.
- Collaborated with pastoral staff to develop meaningful worship programs that enriched congregational spiritual growth.
- Served as a liaison between the pastor, ministry leaders, volunteers, and parishioners to foster open communication channels within the church community.
- Enhanced guest experience by promptly responding to inquiries via phone calls or emails from both members and visitors seeking information about the church's services or events.
- Assisted in organizing fundraising efforts that contributed significantly towards meeting annual financial goals of the church community projects.
- Maintained confidentiality of sensitive personal information related to congregants'' donations or requests for assistance.
- Facilitated efficient meetings by preparing and distributing meeting agendas to board members, ministry leaders, and other relevant parties in advance.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Assisted coworkers and staff members with special tasks on daily basis.
Senior Learning & Development Assistant
DigiKey
08.2016 - 06.2021
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Organized resources, records and personnel to accomplish aggressive targets.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Created and conducted monthly check-in with facilitators to review schedules.
Training Records Admin
DigiKey
08.2016 - 07.2018
- Sorted and organized files, spreadsheets, and reports.
- Provided project progress updates and proposed solutions to issues.
- Updating and maintaining training records to ensure company was compliant.
Coordinator, Staffing Operations
DigiKey
07.2013 - 07.2016
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Posting of open positions on various platforms.
- Implemented new testing processes for applicants.
-
Human Resources Staffing Specialist
DigiKey
10.2011 - 07.2013
- Enhanced employee satisfaction by implementing effective staffing strategies and addressing individual needs.
- Maximized talent acquisition efforts through proactive networking at industry conferences, trade shows, and career fairs.
- Ensured legal compliance in all staffing activities while maintaining thorough documentation of recruiting processes and procedures.
- Strengthened employer branding initiatives to attract top talent by showcasing company culture, benefits, and growth opportunities.
- Collaborated with leadership teams to assess workforce planning needs and develop effective talent pipelines for future positions.
- Provided guidance to hiring managers on interviewing techniques, candidate evaluation criteria, and best practices related to workforce diversity goals.
Human Resources Administrate Support
DigiKey
12.2006 - 10.2011
- Compiled data for internal audits by maintaining organized records of employee information and performance metrics.
- Conducted thorough background checks on potential candidates, ensuring only qualified individuals were brought on board.
- Improved workplace safety through continuous monitoring of compliance with regulations and implementation of corrective actions when needed.
- Handled sensitive personnel issues discreetly while ensuring adherence to legal requirements.
Education
Medical Secretary -
Northland Community And Technical College
Thief River Falls, MN05.1992
High School Diploma -
Middle River High School
Middle River, MN05.1991
Skills
- Technical Training
- Conflict Resolution
- Onboarding Programs
- Soft Skills
- Facilitating
- Records Management
- Meeting Support
- Event Planning
- Office Administration
- Meeting Coordination
- Clerical Support
- Staff Supervision
- Effective Communication
Timeline
Learning and Development Specialist
DigiKey
06.2021 - Current
Church Secretary
Nazareth Lutheran Church
09.2018 - Current
Senior Learning & Development Assistant
DigiKey
08.2016 - 06.2021
Training Records Admin
DigiKey
08.2016 - 07.2018
Coordinator, Staffing Operations
DigiKey
07.2013 - 07.2016
Human Resources Staffing Specialist
DigiKey
10.2011 - 07.2013
Human Resources Administrate Support
DigiKey
12.2006 - 10.2011
Medical Secretary -
Northland Community And Technical College
High School Diploma -
Middle River High School