Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Timeline
Generic

Diane Wilcox

Walnut Creek,CA

Summary

Executive/Personal Assistant & Project Manager adept at supporting individuals and teams in corporate and residential settings. An organized and deeply empathic thinker with exceptional emotional intelligence, a true team orientation, sharp technical and interpersonal skills. Collaborative, creative, tenacious, handy, and adaptable.

Overview

35
35
years of professional experience
2
2
years of post-secondary education

Work History

Event Sales Manager

Walnut Creek Yacht Club
Walnut Creek, CA
04.2022 - Current
  • Directed scheduling and customer support for group events ranging from business lunches to standing cocktails for 75+.
  • Developed new customer customer communications and sales process, provided menu recommendations, budgeting, planning with chef and general manager.
  • Sourced AV equipment upgrades.
  • Oversaw facilities improvements.
  • Exceeded sales goals.

Executive Assistant to CEO

Tokensoft, Inc.
San Francisco, CA
06.2019 - 03.2022
  • Executive/Personal Assistance to CEO and staff of fintech startup, managing correspondence, calendaring, international and domestic travel logistics, and employee and facilities support
  • Organized daily engineering standup meetings.
  • Supported team of 15+ recruitment, onboarding, scheduling, travel.
  • Copyedited press releases and presentations.
  • Managed CEO and equipment expenses, maintained fixed asset tracking, conducted relocation searches & housing placement, managed SF office logistics.
  • Offsite planning.

Drug Testing Technician & Trainer

United States Equestrian Federation (USEF)
Lafayette, CA
01.2013 - Current
  • Lead team of regional USEF Equine Drugs and Medications Program veterinary technicians.
  • Created competitor interaction scripts and processes for ready compliance.
  • Tested apps and documented software application bugs.
  • Trained technicians on collection and software application processes, advised technicians of legal requirements.
  • Onboarded, scheduled, and trained technicians.
  • Reduced error rates in documentation and improved shipping times.

Personal Assistant

Darby Bonomi And The Furth-Bonomi Family
San Francisco, CA
01.2019 - Current
  • Household organizational, IT, and event needs for sports performance coach and family.
  • Technical support for household members at home and on the road.
  • Recommended hardware and network solutions.

Technical Consultant

Mike Parker, DVM
Lafayette, CA
01.2016 - 06.2022
  • Conducted software research and selection, user training.
  • Provided technical and process consultation for equine veterinary practice.

Assistant Trainer & Barn Manager

Silver Spring Farm
Ashland, OR
06.2017 - 09.2019
  • Directed seasonal plant operations and equine care for hunter/jumper training farm; full site reviews for efficiency, safety, OSHA compliance.
  • Managed 60 acre facility, 35K gallon water system for property housing livestock @valuation of $3million.

VIP Hospitality Manager

Team Northwest Equestrian
Wilsonville, OR
06.2014 - 06.2015
  • Supported VIP Hospitality Manager & Event Marketing Manager.
  • Produced show circuit marketing: graphic design, daily PA scripting and event promos, copy writing, and technical illustration.
  • Designed and executed on-site promotional logistics.

Assistant Trainer & Barn Manager

Kilham Farm
Nicasio, CA
07.2013 - 01.2015
  • Instructed clients of all ages and experience levels and provided facility management of 20+ acres, 40+ horses, with zero injuries.

Project Manager, Ops Manager, Art Director & Production Manager

Apple, Inc.
Cupertino, CA
01.1989 - 02.2013
  • Coordinated releases and developer communications for iOS and macOS beta developer software with Developer Relations and Apple engineering teams.
  • Trained and supported 30+ internal users of seeding software and tools.
  • Oversaw Worldwide Developer Conference Student Scholarship program, including logistics of 500+ scholarship recipients through application, judging & awarding phases, and Career Fair.
  • Lead project team of 20+ developers, video engineers, editors, and quality control staff for Apple’s Worldwide Developers Conference session videos.
  • Drove adoption of video captioning and multilingual content, with process improvements resulting in same-day video availability for macOS and iOS devices.
  • Produced iOS and macOS instructional Tech Talk video series.
  • Managed Tech Talk training events production of presentations, signage, and apparel across 15 cities in Europe, Asia, and the Americas, with properties localized in 8 languages.
  • Launched localization project for Apple Developer website.
  • Hired, trained, and managed Customer Service team responding to weekly volume of 2,500+ inbound emails.
  • Provided Art Direction and Production Management for Apple Developer print, web, and disc-based publications, shipping monthly and quarterly publications on time and within budget.

Education

Bachelor of Arts - Creative Writing With Minor in Equine Studies

Virginia Intermont College
Bristol, VA
09.1983 - 08.1986

Liberal Arts And General Studies

The New School For Social Research
New York, NY

No Degree - Certificate in Publishing Coursework

UC Berkeley School of Journalism
Berkeley, CA
05.2001 -

Skills

Executive, Personal & Household Supportundefined

Additional Information

  • Calendaring and Correspondence for CEO and team, plus account maintenance (CryptoJobs, GitHub, Lever, MongoDB, travel, fulfillment, etc.)
  • Organized Daily Standup meeting (Sales/Engineering/Ops) 4x week, 9am sharp: October 2020 through January 2022.
  • Scheduled domestic and international travel for CEO, Engineering and Sales teams (flights, ground transportation, hotels and group housing, meals, translator services, event ticketing, COVID testing). Cities visited: Austin, Berlin, Boston, Davos, Denver, Dubai, Las Vegas, Lisbon, Los Angeles, Miami, New York, San Francisco, Saratoga, Tel Aviv, Tokyo, West Palm Beach, Zug, Zurich.
  • Recruitment and onboarding: job postings, applicant tracking and scheduling, background check reporting, hardware purchasing and distribution, liaison with Apple Business Team.
  • Presentation and press release edits.
  • Decommissioned office @ 44 Montgomery Street: selected furniture liquidator, hired low- and high-voltage electricians, dispersed 20-workstation inventory, distributed employee personal effects, coordinated with building management and lease holder, closed lease contract.
  • Sourceed new office location in Austin, TX.
  • Relocated subtenant relocation and managed general office access admin, San Francisco office.
  • Designed offsite event design for team of 15+.
  • Shipped hardware, office furniture, servers, assorted electronics, art.
  • Adminstrated company-branded premium fulfillment system: order tracking, custom orders, promotions, inventory.
  • Curated employee and client gifts: seasonal, life-event, employee recognition.
  • Designed Holiday mailings, including hand addressing quantities of 250+ pieces.
  • Coordinated livestock removal and toxin documentation.
  • Documented equine biological sample collection and shipped secure, refrigerated samples.
  • Maintained facility maintenance and created property plans, graded farm and groomed all riding surfaces for safe performance. Kubota tractors a specialty.
  • Provided veterinary hospital equine transit, routine and emergency.
  • Handled fine art and shipping.
  • Performed meal prep, paired wine and food menus, commercial and residential kitchens.
  • Researched vintage automobile pre-purchase/mechanical research, shipping, DMV filings. Porsches a specialty. And many more on-time, under-budget, client-happy deliverables.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Event Sales Manager

Walnut Creek Yacht Club
04.2022 - Current

Executive Assistant to CEO

Tokensoft, Inc.
06.2019 - 03.2022

Personal Assistant

Darby Bonomi And The Furth-Bonomi Family
01.2019 - Current

Assistant Trainer & Barn Manager

Silver Spring Farm
06.2017 - 09.2019

Technical Consultant

Mike Parker, DVM
01.2016 - 06.2022

VIP Hospitality Manager

Team Northwest Equestrian
06.2014 - 06.2015

Assistant Trainer & Barn Manager

Kilham Farm
07.2013 - 01.2015

Drug Testing Technician & Trainer

United States Equestrian Federation (USEF)
01.2013 - Current

No Degree - Certificate in Publishing Coursework

UC Berkeley School of Journalism
05.2001 -

Project Manager, Ops Manager, Art Director & Production Manager

Apple, Inc.
01.1989 - 02.2013

Bachelor of Arts - Creative Writing With Minor in Equine Studies

Virginia Intermont College
09.1983 - 08.1986

Liberal Arts And General Studies

The New School For Social Research
Diane Wilcox