Proven track record of enhancing customer satisfaction and streamlining warehouse operations, as demonstrated at Eberharts Custom Embroidery. Skilled in inventory management and problem-solving, I excel in fast-paced environments, ensuring efficiency and accuracy. My technical skills and professional demeanor contribute to significant improvements in service delivery and operational workflows.
Overview
8
8
years of professional experience
Work History
Temp Worker
Villanova University Shop
08.2024 - Current
Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
Learned semi-skilled and advanced work by shadowing experienced workers.
Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker.
Improved customer satisfaction with prompt and professional service during temporary placements in customer-facing roles.
Shipping and Receiving Clerk
Eberharts Custom Embroidery
06.2022 - 01.2023
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Inspected merchandise and sent damaged pieces for repair before shipment.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
Crew Member
Regal Cinemas
12.2021 - 06.2022
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Warehouse Picker
Amazon
01.2021 - 11.2021
Used scanners to quickly locate and track items in warehouse.
Collaborated with team members to achieve daily pick and pack goals.
Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
Manager
McDonald's
10.2019 - 07.2020
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Crew Member
McDonald’s
02.2018 - 07.2018
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Member
AMC Theatres
07.2016 - 12.2016
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Improved customer satisfaction by providing friendly and efficient service at the register.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.