Diane Joan Papantonio
Parkland,FL
Summary
I would like to obtain a challenging position where I can utilize my experience, skills, and determination towards continuous growth and advancement within an innovative organization. I am a hardworking, detail oriented, and well-organized person that works well with others.
Overview
17
17
years of professional experience
Work History
Customer Service Representative
The Check Cashing Store
02.2024 - Current
- Provided excellent customer care
- Responsible for daily operations
- coordinated all bank transactions,
- financial duties: cash advances, cashing checks, collections, CTR reports, wire transfers and bill payments
Family Caregiver
Joan A. Buto
06.2018 - 07.2023
- Ensured safety and comfort for patients through meticulous attention to detail in administering medications, hygiene assistance, and mobility support.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided end-of-life care and support for patients and their families, ensuring dignity, comfort, and emotional closure during difficult times.
Stock Associate
Super Target
10.2014 - 02.2018
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Transported merchandise pallets to move in warehouse.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Followed orders precisely for correct items, sizes and quantities.
- Provided exceptional customer service while working the sales floor when necessary; addressing inquiries, locating items, and processing transactions.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Kept work areas neat, clean and free from debris.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Expedited incoming shipments by unloading trucks, verifying contents against invoices, and promptly stocking merchandise on shelves.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
Stock Associate/Retail Sales Associate
Walmart
06.2007 - 08.2014
- Answered customer questions and provided detailed product information.
- Interacted with guests in friendly and knowledgeable way.
- Stocked shelves to match planogram images and instructions.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Managed inventory storage in clean and organized fashion.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Transported merchandise pallets to move in warehouse.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Provided exceptional customer service while working the sales floor when necessary; addressing inquiries, locating items, and processing transactions.
- Maintained positive relationships with vendors, resolving any delivery or invoicing issues in a timely manner.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
Education
High School Diploma -
Herbert H Lehman High School
Bronx, NY06.1988
Skills
Patient Companionship
Flexible schedule and availability
Transportation Assistance
Caring Companionship
Direct Patient Care
Compassionate communication
Willing to Learn
Regulatory Compliance
Retail Merchandising
Decision-Making
Attention to Detail
Quick Learner
Customer Relationships
Merchandise Stocking
Motivated Team Player
Timeline
Customer Service Representative
The Check Cashing Store
02.2024 - Current
Family Caregiver
Joan A. Buto
06.2018 - 07.2023
Stock Associate
Super Target
10.2014 - 02.2018
Stock Associate/Retail Sales Associate
Walmart
06.2007 - 08.2014
High School Diploma -
Herbert H Lehman High School