Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Focused medical assistant motivated to deliver seamless and pleasant healthcare experience to patients. background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing and drawing blood samples and preparing treatment rooms for examinations. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Empathetic, effective and motivated combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Hi, I’m
Dianelis De Armas
Medical Assistant, Office Representative.
Saint Marys, GA,GA
Summary
Overview
4
years of professional experience
Work History
Cardiovascular InstituteMiami, FL
Medical Assistant
01.2020 - 05.2020
Job overview
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Organized patient charts before each day's clinic sessions began.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Incorporated outside records into charts and EHR.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Prepared treatment rooms for patient examinations.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Explained treatment procedures and physicians' instructions.
- Handled general office duties to support administrative staff during peak hours.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Contacted medical facilities to schedule patients for admission.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
Cano HEALTHMiami, FL
Office Representative
02.2016 - 06.2017
Job overview
- Answered incoming calls and directed them to the appropriate personnel.
- Provided customer service support by responding to inquiries, resolving complaints, and processing orders.
- Greeted customers upon their arrival in a professional manner.
- Assisted with filing documents such as invoices, contracts, and reports.
- Organized office supplies and placed orders when necessary.
- Prepared correspondence such as memos, emails, letters, and faxes for internal use or external distribution.
- Answered phone calls and welcomed visitors to office.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Maintained business records by updating customer information.
- Conducted office inventory checks and requested restock of supplies.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Monitored clients' insurance coverages to ensure changing needs were met.
Education
Florida Career College - MiamiMiami, FL
Medical Assistan
12-2019
University Overview
Felix Varela Senior High SchoolMiami, FL
High School Diploma
06-2011
University Overview
Ultimate Medical Academy - ClearwaterClearwater, FL
Billing And Coding
University Overview
Skills
- Patient Screening
- Hospital Pre-Screenings
- Pre-Hospital Care
- Patients' Vital Signs
- Medical Recordkeeping
- Medical Records Updating
- Managing Patient Records
- Electronic Health Records
- Charting And Clinical Documentation
- Proficient In Patient Scheduling
- Customer Service And Assistance
- Patient Communication
- Patient Scheduling Abilities
- Patient Reception Management
- Supply Restocking
- Restocking Lab Supplies
- Medication Stock Maintenance
- Managing Prescription Refills
- Eclinicalworks
- Inventory Stocking
- Patient Scheduling
- Organizing Physician Orders
- Patient Charting
- Patient Interviews
- Patient Information Collection
- Patient Identification
- Hospital Consultations
- Patient History Documentation
- Patient Consultation
- Patient Referrals
- Patient Treatment Planning
- Recordkeeping Skills
- Organizational Skills
- Paperwork Coordination
- Patient Room Hygiene
- Understands Medical Procedures
- Medical Records Maintenance
- Equipment Sterilization
- Patient Documentation
- Patient Examinations
- Patient Callbacks
- Telephone Triage
- Medical Terminology Knowledge
- Patient Records Maintenance
- Patient Safety
- Vital Signs Monitoring
- Patient Monitoring
- Clinical Assessments
- Preparing Specimens And Samples
- Workflow Optimization
- Test Result Tracking
- Charting And Documentation
- Documentation And Recordkeeping
- Insurance Verifications
- Insurance Authorization Management
- Insurance Company Procedures Understanding
- Electronic Charting
- Patient Appointment Coordination
- Infection Control Measures
- Scheduling Diagnostic Services
- Stocking Supplies
Affiliations
Affiliations
- sports ( baseball)
- cooking
- golf
- painting
Timeline
Medical Assistant
Cardiovascular Institute
01.2020 - 05.2020
Office Representative
Cano HEALTH
02.2016 - 06.2017
Florida Career College - Miami
Medical Assistan
Felix Varela Senior High School
High School Diploma
Ultimate Medical Academy - Clearwater
Billing And Coding
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