Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Hi, I’m
Dianelle Laney
Elkton,MD
Summary
Overview
6
years of professional experience
Work History
State Of Maryland
Family Mentor Worker
04.2020 - Current
Job overview
- Collaborated with families to assist in growth, development and education to increase potential.
- Managed heavy caseload using well-developed time management, organizational and task prioritization skills.
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Identified available community resources and programs for families of disabled children.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Developed and maintained relationships with community organizations and agencies.
- Facilitated outreach activities to build community awareness.
- Facilitated communication between clients and other service providers.
- Monitored progress towards service plan goals.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Implemented and developed programs to address poverty and inequality.
- Assisted in developing grant proposals to support social service initiatives.
- Court appearances
- Case management
State Of Maryland
Certified Peer Recovery Specialist II
09.2018 - Current
Job overview
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Documented case management activity for accurate, reliable records.
- Assessed individuals' needs and planned recovery programs to achieve personalized goals.
- Improved relapse prevention rates with targeted recovery program mentoring.
- Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
- Tracked client participation in treatment services to identify attendance issues.
- Arranged community initiatives to build supportive networks for improved rehabilitation.
- Planned appropriate treatment and discharge schedules to maximize success.
- Signposted additional support services, including housing, employment and childcare assistance.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Provided education on mental health topics and resources to clients.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Developed treatment plans to help clients build self-confidence and resilience.
- Educated clients on dangers of substance abuse and prevention techniques.
- Court appearance and advocacy
State Of Maryland
Certified Peer Recovery Specialist II
09.2017 - 09.2018
Job overview
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Documented case management activity for accurate, reliable records.
- Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
- Improved relapse prevention rates with targeted recovery program mentoring.
- Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
- Tracked client participation in treatment services to identify attendance issues.
- Arranged community initiatives to build supportive networks for improved rehabilitation.
- Listened to clients' concerns and provided encouragement and support.
- Supported individuals dealing with mental health and emotional issues.
- Assisted clients in exploring feelings and understanding behaviors.
- Designed safe and supportive environment for clients to discuss issues.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Provided education on mental health topics and resources to clients.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Facilitated group counseling sessions to support and encourage client growth.
- Educated clients on dangers of substance abuse and prevention techniques.
- Supervised meetings with family members to help create support system for clients.
- Court appearance and advocacy
- Community outreach
- Facilitate trainings and workshops
Education
Phoenix UniversityPhoenix, AZ
Presently Attending from Bachelor's of Science
University Overview
Harris School of Business - DoverDover, DE
Business Certificate from Health Claims
05.2016
University Overview
Kent County High SchoolWorton, MD
High School Diploma
05.1992
University Overview
Skills
- Relationships and Rapport
- Community Resource Coordination
- Case Tracking and Follow up
- Incident Management
- Client Education
- Effective Communication
- Client Advocacy
- Crisis Intervention Strategies
- Eligibility Assessments
- Case Management
- Appointment Scheduling
- Family Advocacy
- Crisis Intervention
- Collaboration and Teamwork
- Active Listening
- Client Assistance Referrals
- Behavioral Management Planning
- Program Evaluation and Improvements
- Customer Service
- Attention to Detail
- Maintaining Client Records
- Client and Family Interviews
- Case File Management
- Report Preparation
- Program Coordination and Execution
- Workflow Management
- Client Screening
- Document Management
- Discharge Planning
- Educational Programs
- Data Collection and Entry
- Community Mental Health Programs
- Community Service Programs
- Community Advocacy
- Data Entry Software
- Employee Training
- Group and Individual Counseling
- Client Intakes
- Life Skills Development
- Medical Records Review
- Patient Relationship Management
- Data Confidentiality
- Problem-Solving
- Scheduling and Appointment Setting
- Verbal and Written Communication
- Community Outreach Programs
- Microsoft Office
- Home Visits
- Safety and Risk Assessments
- Behavioral Intervention
- Court interaction
Timeline
Family Mentor Worker
State Of Maryland
04.2020 - Current
Certified Peer Recovery Specialist II
State Of Maryland
09.2018 - Current
Certified Peer Recovery Specialist II
State Of Maryland
09.2017 - 09.2018
Phoenix University
Presently Attending from Bachelor's of Science
Harris School of Business - Dover
Business Certificate from Health Claims
Kent County High School
High School Diploma