Dianely Cortes
Deltona,FL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
Work History
Receptionist/Sales Associate
America's Best Contact And Eyeglasses
08.2022 - Current
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other stores.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
PSE Clerk
United States Postal Service
10.2022 - 12.2022
- Sorted mail according to size, shape, and destination.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Loaded and unloaded shipping containers.
Infant Room Teacher's Assistant
Kiddie Academy
03.2022 - 05.2022
- Helped teacher prepare instructional material and displays.
- Enforced rules and instructions to maintain discipline.
- Arranged and organized classroom desks, chairs and supplies.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
Cashier/Sales Representative
Nordstrom Rack
05.2021 - 12.2021
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
Education
Associate of Science - Business Accounting
Daytona State College
Daytona Beach, FL05.2025
Skills
- Adapt to Diverse Groups
- Sales Expertise
- Multitasking Strengths
- Cash Register Operation
- Documentation and Recordkeeping
- Retail Store Operations
- Verbal Communication
- Checking Inventories
- Listening Skills
- Customer Service
- Answering Customer Questions
- Product Recommendations
Timeline
PSE Clerk
United States Postal Service
10.2022 - 12.2022
Receptionist/Sales Associate
America's Best Contact And Eyeglasses
08.2022 - Current
Infant Room Teacher's Assistant
Kiddie Academy
03.2022 - 05.2022
Cashier/Sales Representative
Nordstrom Rack
05.2021 - 12.2021
Associate of Science - Business Accounting
Daytona State College
Similar Profiles
Adrian CapaAdrian Capa
Sales Associate / Optician at America's Best Contact and EyeglassesSales Associate / Optician at America's Best Contact and Eyeglasses
Rick ArcolasRick Arcolas
Licensed Dispensing Optician at America's Best Contact and EyeglassesLicensed Dispensing Optician at America's Best Contact and Eyeglasses
Kristy StokesKristy Stokes
General Manager at America's Best Contact and EyeglassesGeneral Manager at America's Best Contact and Eyeglasses
Ashley WilsonAshley Wilson
Contact Lens Manager at America's Best Contact And EyeglassesContact Lens Manager at America's Best Contact And Eyeglasses
Brandon FennellBrandon Fennell
Traffic Control Flagger at WRIGHT Traffic Control CompanyTraffic Control Flagger at WRIGHT Traffic Control Company