Dianelys Mena Aragon

Coordinated and supervised all student Demographic documentation including all kinds of Educational , Medical records as part of the Enrollment process . Making sure they are up to date .

• Coordinated and supervised Parent access to the Digital system to be able to monitor their students information such as grades, attendance etc
• Guided and supported faculty and staff with our Digital system and student data entry .
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Excellent communication skills, both verbal and written.
• Resolved problems, improved operations and provided exceptional service.

• Supervised student medical records and Medicine Authorization paperwork .
• Assisted with student Medical needs and supervision of the students intake of medicines/treatments
• Assisted student with basic care needs.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Followed comprehensive clinical protocols to safeguard students safety.
• Performed medical records management, including filing, organizing and scanning documents.

• Greeted students at counter to fulfill requests and answer questions.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Learned other teammates' work tasks to train as backup.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
• Operated dishwashing and sanitizing equipment according to manufacturer instructions.
• Prepared and served various food and drink items to customer specifications in fast-paced environments.
• Portioned and wrapped food to place directly on plates for service to patrons.
• Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
• Monitored food quality and freshness throughout day.
• Cleaned and organized kitchen, dining and service areas.
• Made food according to standard recipes with requested changes for student/staff satisfaction.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Maintained clean, trash-free workspaces to maximize productivity and safety.

• Restocked and organized merchandise in front lanes.
• Addressed customer needs and made product recommendations to increase sales.
• Greeted customers entering store and responded promptly to customer needs.
• Answered questions about store policies and addressed customer concerns.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Worked flexible schedule and extra shifts to meet business needs.
• Handled cash with high accuracy and took care to check bills for fraud.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Presented professional image consistent with company's brand values.
• Contributed to event marketing, sales and brand promotion.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Recorded accurate and efficient records in customer database.
• Maintained current knowledge of evolving changes in marketplace.
• Met existing customers to review current services and expand sales opportunities.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Generated advertising brochure for vendor use.
• Informed customers of promotions to increase sales productivity and volume.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Built relationships with customers and community to promote long term business growth.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Attended monthly sales meetings and quarterly sales trainings.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
• Tracked financial progress by creating quarterly and yearly balance sheets.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Inspected account books and recorded transactions.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Matched purchase orders with invoices and recorded necessary information.
• Developed monthly, quarterly and annual profit and loss statements and balance sheets.
• Gathered, evaluated and summarized account data in detailed financial reports.
• Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
• Streamlined daily reporting information entry for efficient record keeping purposes.
• Streamlined bookkeeping procedures to increase efficiency and productivity.
• Strengthened financial operations by conducting bank reconciliations and financial reporting.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Created detailed expense reports to facilitate reimbursement for business expenses incurred.
• Maintained account accuracy by reviewing and reconciling checks monthly.
• Handled day-to-day accounting processes to drive financial accuracy.

• Processed payments to vendors and assisted with other accounts payable and receivables tasks.
• Prepared quarterly revenue, expense, and performance reports using [Software].
• Met weekly with department managers to discuss financial information according to current needs.
• Resolved various escalated billing charges.
• Applied best practices to align accounting processes with current laws and regulations.
• Interpreted complex data to assist in budget planning and operational strategy.
• Managed office inventory and ordered new supplies when items were running low.
• Created and verified invoices.
• Analyzed and interpreted accounting information to develop company expense budget.
• International transactions such as Credit Lines and issuing Letter of credits .