Dianelys Ramos
Jacksonville,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
E-Commerce
Early Upgrade
Jackonville, FL
09.2023 - Current
- Create and modify listings to sell the different items in inventory on eBay.
- Update pricing in accordance with corporate objectives and industry trends.
- Managed online orders through company's e-commerce platform.
- Maintained accurate records of inventory levels, purchases, receipts, returns.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Monitored customer orders to ensure timely delivery of products.
- Completed day-to-day duties accurately and efficiently.
Toddler Teacher
AC Center
Jacksonville, FL
04.2023 - 09.2023
- Developed and implemented a variety of age-appropriate activities to stimulate physical, emotional, social, and cognitive development in toddlers.
- Established positive relationships with families by communicating regularly regarding their child's progress and responding promptly to any questions or concerns they had.
- Assessed toddlers' development levels on a regular basis using observation methods such as anecdotal records or checklists.
- Participated in professional development workshops related to early childhood education best practices.
Infant Teacher
Rattles To Tassels
Jacksonville, FL
08.2022 - 04.2023
- Developed and implemented daily lesson plans to support infant development.
- Organized and maintained a safe, clean, and stimulating learning environment for infants.
- Provided individualized care and attention to each infant in the classroom.
- Participated in team meetings to discuss curriculum plans, student progress, and classroom management strategies.
- Demonstrated an understanding of different cultures when interacting with families from diverse backgrounds.
Specialist in Commercial Management
Ferrocarriles Ciego de Avila
Ciego De Avila, Cuba
09.2021 - 10.2022
- Verified customer accounts and ensured accuracy of invoices.
- Calculated freight costs and prepared invoices for customers.
- Conducted periodic reviews of supplier contracts, pricing agreements.
- Tracking all loads transported by our unit to ensure arrival to the customer.
- Gathered, analyzed, and interpreted data from multiple sources for the purpose of preparing accurate reports.
Customer Service
Hotel Colonial Cayo Coco
Ciego De Avila , Cuba
08.2018 - 09.2020
- Greeted VIP guests and provided hospitality services to ensure their satisfaction.
- Maintained accurate records of customer inquiries and resolutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
Education
Bachelor of Science - Computer Engineering
Universidad Maximo Gomez Baez
Ciego De Avila, Cuba07-2018
Skills
- E-commerce and marketing
- E-commerce Strategies
- E-commerce design
- Microsoft Office
- Excel
- Computer Skills
- Data Entry
- Networking
- Active Listening
- Customer Service
- Problem-Solving
- Relationship Building
- Client management
- Adaptability and Dependability
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
E-Commerce
Early Upgrade
09.2023 - Current
Toddler Teacher
AC Center
04.2023 - 09.2023
Infant Teacher
Rattles To Tassels
08.2022 - 04.2023
Specialist in Commercial Management
Ferrocarriles Ciego de Avila
09.2021 - 10.2022
Customer Service
Hotel Colonial Cayo Coco
08.2018 - 09.2020
Bachelor of Science - Computer Engineering
Universidad Maximo Gomez Baez
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