Diane M. Born
Manhattan,KS
Summary
Dedicated professional actively pursuing an engaging position within a dynamic company. Eager to utilize my strong administration and innovation skills to contribute to the organizational growth and success. With a demonstrated track record in administration and a passion for driving creative solutions, I am ready to join a progressive team that values initiative and excellence.
Overview
20
20
years of professional experience
Work History
Office Manager
Varney & Associates, CPAs, LLC
01.2020 - Current
- Direct the tax administration process, orchestrating tax season preparedness protocols, overseeing client communication regarding tax organizers and engagement letters, and supervising project workflows to ensure efficiency and accuracy.
- Played a key role in the successful implementation of a streamlined tax preparation process, contributing to a 15% increase in billing realization.
- Ensure the timely submission or extension of tax projects to minimize penalties and maintain compliance with regulatory requirements.
- Implemented a new reporting tool to assess client profitability, enabling informed decision-making on client retention, improvement strategies, or necessary adjustments.
- Streamlined and enhanced client billing processes to expedite payment timelines. Effectively oversaw the collection of overdue accounts receivable, resulting in enhanced financial performance and timely issue resolution.
Office Manager/HR Manager
Varney & Associates, CPAs, LLC
06.2007 - 01.2020
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Contributed insights and recommendations to the decision-making process and played a key role in the implementation of HR policies, procedures, programs, and functions.
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
- Proactively identified opportunities for process improvements within the department by monitoring performance metrics and soliciting feedback from colleagues regularly.
- Managed timely filings of all necessary federal and state income tax returns, avoiding penalties or late fees due to missed deadlines.
Clerical Assistant
Varney & Associates, CPAs, LLC
01.2004 - 06.2007
- Collaborated with other clerical staff on special projects, improving overall office performance.
- Enhanced team productivity by providing administrative support and coordinating schedules for multiple departments.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, and directing inquiries to appropriate personnel.
- Managed inventory and ordered supplies as needed, reducing costs through diligent monitoring of available resources.
Education
Bachelor of Science - Psychology
Kansas State University
Manhattan, KSSkills
- Operations Management
- Workflow Optimization
- Administrative Oversight
- Process Optimization
- Client Relations
- Problem Solving
- Innovative Thinking
Timeline
Office Manager
Varney & Associates, CPAs, LLC
01.2020 - Current
Office Manager/HR Manager
Varney & Associates, CPAs, LLC
06.2007 - 01.2020
Clerical Assistant
Varney & Associates, CPAs, LLC
01.2004 - 06.2007
Bachelor of Science - Psychology
Kansas State University
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