Summary
Overview
Work History
Education
Skills
Languages
Timeline
CITIZENSHIP
CLEARANCE
Generic

DIANE M PEREZ SALAS

Yuma,United States

Summary

Bilingual professional with experience supporting federal programs and operational environments. Skilled in administrative management, data integrity, workload tracking, and compliance with security and confidentiality standards. Demonstrates strong capability in processing sensitive documentation, coordinating resources, and supporting multi-agency communication. Adept at identifying operational needs, improving workflow efficiency, and ensuring alignment with CBP policies, mission objectives, and federal procedural requirements.

Overview

3
3
years of professional experience

Work History

Employee Service Intern

ARIZONA@WORK
10.2025 - Current
  • Supported front office operations by greeting clients, updating records, and assisting with employment services.
  • Created and maintained client profiles, assisting with job applications and resume development.
  • Operated and troubleshot office technology, ensuring smooth daily operations.
  • Collaborated with staff to maintain organized resource areas and efficient client support.
  • Demonstrated leadership by mentoring peers and suggesting process improvements to enhance service delivery.

Supervisor: Amparo Llamas | Phone: (928) 510-1993

40 hours per week

Processing Coordinator

SOSi Civil Solutions
01.2023 - 03.2025
  • Coordinated daily case processing for detainees under federal supervision, ensuring accuracy, confidentiality, and compliance.
  • Entered and managed data within E3, APIP, and USBP systems with attention to detail and efficiency.
  • Assisted officers with case documentation, logistics, and records maintenance in secure environments.
  • Provided bilingual communication assistance and maintained professionalism in federal operations.
  • Supported process improvements through cross-department coordination and detailed reporting.

Supervisor: Rolando Hau | Phone: (703) 774-1175

40 hours per week

Education

High School Diploma -

Saint Gregory High School

Skills

  • Processing Coordination & Data Management
  • Customer Service & Front Office Operations
  • Administrative & Technical Support
  • Microsoft Office (Word, Excel, Outlook)
  • Federal Systems: E3, APIP, USBP, UIP, NEXGEN
  • Leadership, Teamwork & Training
  • Bilingual: English & Spanish
  • Critical Thinking, Ethics, and Flexibility

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Employee Service Intern

ARIZONA@WORK
10.2025 - Current

Processing Coordinator

SOSi Civil Solutions
01.2023 - 03.2025

High School Diploma -

Saint Gregory High School

CITIZENSHIP

United States

CLEARANCE

Active TS/SCI Clearance - SOSi International