Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dianet Bolivar

Lawrenceville,GA

Summary

I am a proactive person, multitask, and I adapt quickly to my workplace. I learn quickly, I perform very well in jobs that involve using the computer. I know how to use Work, Excel, PowerPoint and social networks. I am bilingual, I speak English and Spanish.

Overview

8
8
years of professional experience

Work History

Assistant Administrative Secretary

Immigration Solutions
Norcross, Georgia
02.2023 - Current
  • Organized and maintained filing systems for confidential documents.
  • Prepared meeting agendas, attended meetings, and recorded minutes.
  • Answered incoming calls and directed them to the appropriate personnel.
  • Ordered office supplies as needed.
  • Greeted visitors and provided general information about the company.
  • Inputted data into computer systems accurately and efficiently.
  • Maintained client confidentiality in all matters.
  • Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
  • Updated databases with new information received from attorneys or clients.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.

Front Desk Receptionist /Office Assistant

America Realty Group
Norcross, GA
04.2021 - 01.2023
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.

Customer Service Representative (remote)

CONCENTRIX
03.2020 - 05.2021
  • Inform the patient about the benefits offered by their health insurance, as well as the deductibles and copayments.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Bartender / Waitress

HOTEL THE CONFIDANTE
Miami Beach, FL
06.2019 - 03.2020
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.

Waitress

CAFE PRIMA PASTA
Miami Beach, FL
06.2016 - 06.2019
  • Greeted guests and provided menus.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Took orders from customers accurately and in a timely manner.

Education

Journalist -

University Catholic Andres Bello
Caracas, VE
08-2014

Skills

  • Policy Enforcement
  • Minute Taking
  • Expense Reporting
  • Scheduling appointments
  • Presentation Creation
  • Video Conferencing
  • Document Preparation
  • Contract Review
  • Calendar Management
  • Billing and Invoicing
  • Database entry
  • Administrative Support

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Assistant Administrative Secretary

Immigration Solutions
02.2023 - Current

Front Desk Receptionist /Office Assistant

America Realty Group
04.2021 - 01.2023

Customer Service Representative (remote)

CONCENTRIX
03.2020 - 05.2021

Bartender / Waitress

HOTEL THE CONFIDANTE
06.2019 - 03.2020

Waitress

CAFE PRIMA PASTA
06.2016 - 06.2019

Journalist -

University Catholic Andres Bello

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Dianet Bolivar