Diane T. Crouch
Henderson,NV
Summary
Experienced nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Nevada State Board-Certified Registered Nurse with over 16 years of experience delivering high-quality care to patients in IMC/Medical/Neuro and Oncology care units. Proven leader effective at leading and guiding nursing teams toward achieving patient care goals, improving satisfaction and continuously driving widespread healthcare system initiatives. Focused on continuously advancing expertise in oncology/med/intermediate care while driving innovation.
Overview
17
17
years of professional experience
Work History
Staff Nurse Per Diem Transplant unit
UMC
03.2024 - Current
- Care for patients providing nursing care
- Follow nurse evidence base practice to provide quality care to patient
- Educate patients about diagnosis, testing, treatments, and home care
- Work with other disciplines to provide best practices and care for patient centered care
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
Nurse Supervisor
Encompass Health
12.2023 - 09.2024
- Company Overview: at Las Vegas, NV
- Implement innovative nursing practices to improve patient care outcomes and staff performance
- Develop and implement strategies to ensure compliance with healthcare regulations and accreditation standards
- Provide mentorship and guidance to nursing staff to enhance their professional growth and promote a positive work culture, ultimately leading to improved patient care outcomes and staff retention
- Develop and implement performance evaluation criteria for nursing staff, including productivity benchmarks and quality metrics, to ensure accountability and enhance overall team effectiveness
- Drive operational efficiency through the evaluation and optimization of nursing staff scheduling to ensure adequate coverage, reduce overtime costs, and maintain high-quality patient care standards
- Lead initiatives to foster a culture of diversity and inclusion within the nursing department, promoting a welcoming and equitable environment for both staff and patients, ultimately enhancing patient care outcomes and employee satisfaction
- At Las Vegas, NV
Nurse Manager Medical/Surgical Oncology Unit (6W)
Summerlin Medical Center
01.2023 - 09.2023
- Company Overview: Las Vegas NV
- Coordinate efforts for a staff unit numbering approximately 76 professionals.
- Responsible for hiring and onboarding staff making sure compliance and regulatory education, as well as orientation was completed in a timely manner
- Managed unit budget and productivity
- Worked on quality metrics and implemented connected compassionate care program provided by organization
- Audits, competency sign off for bed side shift report, patient rounding, and employee rounding
- Help support Oncology Coordinator work toward COC certification
- Managed schedule for all staff and training of oncology RNs
- Managed unit safety concerns and issues using Midas as our report system
- Participated in pressure injury prevention committee as well as oncology committee
- Issued disciplinary action and coaching with staff members
- Las Vegas NV
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Clinical Supervisor Central Operations Office-CRP
University Medical Center
01.2022 - 01.2023
- Company Overview: Las Vegas NV
- Direct supervisor for over 100 nurses, CNAs, PAs
- Responsible for hiring staff, onboarding staff as well and making sure all orientated to various units
- Collaborate with managers and charge nurses on training needs of CRP staff
- Address disciplinary items with nursing staff up to termination
- Understanding of CBA policies and implementing them for staff
- Schedule, payroll, payroll corrections, and other administrative daily duties
- Cover supervision of STS, PPC, discharge RNs and lounge, as well as nurse navigators
- Collaborate with House Supervisor and help lead POD and assist with house wide staffing needs
- Las Vegas NV
Per Diem Clinical Supervisor
Desert Springs Hospital
11.2021 - 07.2022
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
- Assessed patients, determined needs, and managed care.
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Responded to crisis situations with calm and professional approach to optimize support.
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Enhanced patient experience with development and implementation of patient-centered care initiatives.
- Fostered collaborative environment, encouraging interdisciplinary teamwork to enhance patient outcomes.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Per Diem Shift Manager
St. Rose Siena Campus
08.2021 - 01.2022
- Company Overview: Henderson NV
- Henderson NV
- Followed safety protocals
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cultivated professional working relationships with peers and supervisors.
- Trained and mentored new employees to maximize team performance.
- Promoted a positive work environment through open communication and constructive feedback.
Nurse Manager Med/surg neuro
Mountain View Hospital
01.2020 - 07.2021
- Company Overview: Las Vegas NV
- Leader a team of 72 RN’s PCTs and sitters
- Mentor, Educate, and lead quality initiatives to improve patient outcomes and care
- Manage day to day unit operations, productivity, and patient care experience
- Monitor data related to quality, safety initiatives, and HCAHP Scores
- Oversee competencies and continuing education for staff
- Perform daily nurse rounding with patients as well as rounding with all employees
- Responsible for payroll, Staff Schedule, Hiring staff and discipline of staff
- Las Vegas NV
Charge Nurse
Hope Cancer Center of Nevada
04.2019 - 12.2019
- Company Overview: Las Vegas, NV
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
- Took samples such as blood and urine to complete diagnostic and routine assessment tests
- Guided and led staff in an outpatient setting and coordinated, delegated tasks and managed 5 nurses and ancillary staff members
- Prioritized and distributed assignments and workload based on individual staff strengths and experience
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
- Applied nursing expertise to meet needs of oncology patients in challenging outpatient environment
- Adhered to strict safety measures by carefully determining proper dosages before administering medications
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction
- Las Vegas, NV
Staff Oncology Nurse
Sunrise Medical Center
04.2018 - 04.2019
- Company Overview: Las Vegas, NV
- Educate patients/families on healthcare needs, conditions, and options etc..
- Perform patient admissions and discharges
- Maintain accurate documentation on patient electronic record and chart
- Work with oncology patients helping support them through new diagnosis, progression, and other issues associated with oncology diagnosis
- Administer chemotherapy and biotherapy agents according to hospital protocol
- Monitor labs and other diagnostic testing for acute/chronic conditions
- Las Vegas, NV
- Administered chemotherapy, pain medications and other medicines based on physician orders and patient requirements.
- Coordinated complex care plans, working closely with case managers, social workers, and financial counselors to optimize patient outcomes.
- Improved patient outcomes by implementing evidence-based oncology nursing practices.
- Participated in continuous learning opportunities to stay current on advancements in oncology treatments and nursing techniques.
- Educated patients on such topics as nutrition, medication side effects, and proper skin treatments after radiation.
- Established rapport with diverse patient populations by demonstrating empathy and understanding during difficult periods of illness or treatment.
- Reduced medication errors by closely monitoring patients for adverse reactions and promptly reporting concerns to physicians.
- Enhanced quality of care through close collaboration with interdisciplinary medical teams.
GI/BMT Oncology Nurse Navigator
Unity Point Methodist Cancer Services
06.2017 - 01.2018
- Company Overview: Peoria, IL
- Responsible for implementation of Oncology Nurse Navigation services
- Provide a single point of contact for patient and their families through their cancer journey
- Serve as a liaison for patients and their families between care teams, community services, financial services, emotional services, and anything else that will help them through their cancer care
- Participate in Coleman grant data as well as subgroup for geriatric cancer care
- Team Lead on implementing chemotherapy services in outpatient setting
- Peoria, IL
Chemotherapy RN
Mid Illinois Hematology Oncology Associates
09.2015 - 05.2017
- Assess patient symptoms and labs
- Start Intravenous catheters or access patient ports
- Administer chemotherapy and other intravenous therapies per physician orders and office protocols
- Educate patient on therapy receiving as well as how to manage side effects
Charge Nurse Medical Oncology Unit
Advocate Bromenn Medical Center
04.2013 - 05.2016
- Company Overview: Bloomington, IL
- Provide care for medical, oncology, and palliative care patients
- Resource nurse to nurses on the unit
- Coordinate staffing with clinical coordinator and other Charge Nurses
- Educate patients/families on healthcare needs, conditions, and options etc..
- Perform patient admissions and discharges
- Maintain accurate documentation on patient electronic record and chart
- Perform leader rounding, fall audits, central line audits, and follow up on safety concerns
- Assist staff with patient care and provide assistance with rapid responses and code blues
- Bloomington, IL
Diabetic Educator RN Outpatient Services
Advocate Bromenn Medical Center
12.2010 - 11.2013
- Company Overview: Bloomington, IL
- Provide education to patients with new diagnosis or ongoing issues with Type 1, Type 2, and Gestational diabetes
- Maintain accurate documentation on patient electronic record and chart
- Consult with staff Endocrinologist regarding patient care, education, and patient progression
- Provide community group classes for various topics such as: pre-diabetes, diabetes and exercise, food choices and how to read food labels
- Collaborate with staff dieticians in group education sessions regarding diabetes pathophysiology, medication administration and management, life style changes, acute and chronic complications, goal setting, and psychosocial issues
- Bloomington, IL
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
Staff RN II Progressive Care Unit
Advocate Bromenn Medical Center
09.2012 - 04.2013
- Company Overview: Bloomington, IL
- Care for patients with neuro disease processes and high acuity medical needs such as sepsis, chronic or acute kidney failure, respiratory failure etc
- Educate patients/families on healthcare needs, conditions, and options etc..
- Perform patient admissions and discharges
- Maintain accurate documentation on patient electronic record and chart
- Bloomington, IL
Patient Care Coordinator
Advocate Bromenn Medical Center
12.2011 - 11.2012
- Company Overview: Bloomington, IL
- Review medical records both paper and electronic tracking admission data and core measures
- Perform nurse leadership rounding daily
- Assist staff with discharges, patient care, and admission screening
- Assist QRM with data collection and explanation of fall outs on core measures
- Bloomington, IL
Neuro Staff Nurse II (Intermediate care level)
Advocate Bromenn Medical Center
01.2008 - 09.2011
- Company Overview: at Bloomington, IL
- Implement innovative nursing practices to improve patient care outcomes and staff performance
- Develop and implement strategies to ensure compliance with healthcare regulations and accreditation standards
- Provide mentorship and guidance to nursing staff to enhance their professional growth and promote a positive work culture, ultimately leading to improved patient care outcomes and staff retention
- Develop and implement performance evaluation criteria for nursing staff, including productivity benchmarks and quality metrics, to ensure accountability and enhance overall team effectiveness
- Drive operational efficiency through the evaluation and optimization of nursing staff scheduling to ensure adequate coverage, reduce overtime costs, and maintain high-quality patient care standards
- Lead initiatives to foster a culture of diversity and inclusion within the nursing department, promoting a welcoming and equitable environment for both staff and patients, ultimately enhancing patient care outcomes and employee satisfaction
- At Las Vegas, NV
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
- Managed patients recovering from medical or surgical procedures.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Monitored patient reactions after administering medications and IV therapies.
- Evaluated patient histories, complaints, and current symptoms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Education
Bachelor of Science - Nursing Science
Illinois State University
Normal, IL12.2007
Bachelor of Music - Music Performance
University of Denver
Denver, CO05.2000
Skills
- Meditech
- MS Office
- Internet Research
- PowerPoint
- Epic
- QuickBooks Pro
- OncoEMR
- Mosaiq
- Aria
- Kronos
- Inovalon
- Cerner
- Productivity
- Analytical skills
- Cancer
- Chemotherapy
- Strong communication skills
- Payroll
- Goal setting
- Leadership
- Medication administration and management
- Navigation
- Oncology
- Palliative care
- Patient care
- Patient Experience
- Safety
- Staffing
- BLS
- ACLS
- Medical/Surgical Nursing Certification
- Strong teamwork
- Documentation
- Problem-solving
- Organizational skills
- Time management
- Excellent communication
- Analytical thinking
- Interpersonal communication
- Relationship building
- Written communication
- Idea development and brainstorming
Accomplishments
Healthcare BLS CPR, ANCC Medical Surgical Certification
Timeline
Staff Nurse Per Diem Transplant unit
UMC
03.2024 - Current
Nurse Supervisor
Encompass Health
12.2023 - 09.2024
Nurse Manager Medical/Surgical Oncology Unit (6W)
Summerlin Medical Center
01.2023 - 09.2023
Clinical Supervisor Central Operations Office-CRP
University Medical Center
01.2022 - 01.2023
Per Diem Clinical Supervisor
Desert Springs Hospital
11.2021 - 07.2022
Per Diem Shift Manager
St. Rose Siena Campus
08.2021 - 01.2022
Nurse Manager Med/surg neuro
Mountain View Hospital
01.2020 - 07.2021
Charge Nurse
Hope Cancer Center of Nevada
04.2019 - 12.2019
Staff Oncology Nurse
Sunrise Medical Center
04.2018 - 04.2019
GI/BMT Oncology Nurse Navigator
Unity Point Methodist Cancer Services
06.2017 - 01.2018
Chemotherapy RN
Mid Illinois Hematology Oncology Associates
09.2015 - 05.2017
Charge Nurse Medical Oncology Unit
Advocate Bromenn Medical Center
04.2013 - 05.2016
Staff RN II Progressive Care Unit
Advocate Bromenn Medical Center
09.2012 - 04.2013
Patient Care Coordinator
Advocate Bromenn Medical Center
12.2011 - 11.2012
Diabetic Educator RN Outpatient Services
Advocate Bromenn Medical Center
12.2010 - 11.2013
Neuro Staff Nurse II (Intermediate care level)
Advocate Bromenn Medical Center
01.2008 - 09.2011
Bachelor of Science - Nursing Science
Illinois State University
Bachelor of Music - Music Performance
University of Denver
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