Dianet Mulet
Channelview,TX
Summary
Reliable and committed warehouse professional with over one year of experience at large companies like Amazon. Physically and mentally prepared to perform all tasks, follow supervisors’ instructions, and maintain safety protocols. Adaptable to fast-paced environments and dedicated to quality and efficiency.
Overview
9
9
years of professional experience
Work History
Fulfillment Center Associate
Amazon IAH 3
07.2024 - 06.2025
- Conducted quality checks on products to maintain high standards of accuracy and integrity.
- Collaborated with team members to optimize workflow efficiency during peak operation times.
- Participated in daily safety briefings, promoting a culture of safety awareness among staff.
- Utilized warehouse management systems to track inventory movement and manage order fulfillment processes.
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
- Maintained a safe working environment by adhering to safety protocols and promptly reporting any hazards or incidents.
- Contributed to quality assurance measures by inspecting products for damage or defects prior to packaging, minimizing customer complaints related to product quality.
- Achieved exceptional attendance record by consistently arriving punctually and prepared for work, contributing to overall team dependability.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Kept work areas neat, clean and free from debris.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Followed orders precisely for correct items, sizes and quantities.
Tourism Product Marketing Specialist
National Tourism Information Office (INFOTUR)
04.2017 - 11.2020
- Participated in the design of maps and tourist guides of the different tourist destinations in Cuba.
- Participated in the design of the INFOTUR office website.
- Advised and maintained relationships with the tourist offices subordinated to INFOTUR and their specialists in order to promote the country's tourist destinations.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Enhanced brand visibility with targeted social media and content marketing initiatives.
- Implemented customer feedback channels to continuously refine product offerings based on real-world usage insights.
- Conducted market research to identify customer needs, preferences, and trends for effective product positioning.
- Analyzed competitor offerings and developed strategies to differentiate our products in the marketplace effectively.
Communications Specialist
Ministry of Higher Education (MES)
09.2016 - 03.2017
- Managed social media platforms, increasing visibility of educational programs and services.
- Developed and implemented social media strategy to increase engagement and reach new audiences.
- Built and maintained positive relationships with public by utilizing strategic plans.
- Increased brand visibility with strategic social media campaigns.
- Created social media content across multiple platforms according to content calendars and promotion schedules.
- Managed crisis communication situations, protecting company reputation and minimizing negative impact on stakeholders.
Education
Bachelor’s Degree in Social Communication - Communications
University of Havana
La Habana, Cuba07.2016
Skills
- Teamwork and effective communication
- Ability to follow instructions accurately
- Picking, packing, and handling merchandise
- Inventory control and data entry
- Lifting and moving heavy items safely
- Basic computer skills (Word, Excel, warehouse software)
- Adaptability to fast-paced environments
- Attention to detail and commitment to quality
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Fulfillment Center Associate
Amazon IAH 3
07.2024 - 06.2025
Tourism Product Marketing Specialist
National Tourism Information Office (INFOTUR)
04.2017 - 11.2020
Communications Specialist
Ministry of Higher Education (MES)
09.2016 - 03.2017
Bachelor’s Degree in Social Communication - Communications
University of Havana