Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diane T. McPhatter

Far Rockaway

Summary

Versatile Administrative Manager capable of handling administrative duties while managing multiple projects simultaneously. Focused on ensuring efficient operations through effective management methods ensuring quality and standards to meet the Mission, Vision, and Values of the agency.

Overview

29
29
years of professional experience

Work History

Administrative Manager

NYC Department of Transportation
11.2021 - Current
  • Assist the Executive Director with the daily operations of human resource management, fiscal affairs
  • Advising on civil service requirements, recruiting, and retention strategies
  • Compile various reports on division activities

Administrative Manager

NYC Department of Homeless Services
07.2013 - 11.2021
  • Managed the preparation of all required procurement documentation for each purchase order
  • Level 1 PASSPort approver in the absents of the units Director
  • Sourcing goods and services to prepare requests for bids and purchase requisitions
  • Forecast future expenditures, year-end projections and monitor budget databases
  • Monitor governance key performance indicators to improve procurement efficiency and performance

Principal Administrative Associate

NYC Health + Hospitals
03.1997 - 07.2013
  • Supervise and evaluate the day-to-day operations of the emergency room clerical staff
  • Department Liaison with Human Resources for personnel management
  • Establishes work procedures and standards to improve efficiency and effectiveness of operations
  • Training, evaluating, counseling, and initiating disciplinary actions when necessary
  • Maintain employee departmental file folders

Education

Associate of Applied Science - Labor Management

Hudson Valley Comm. College
Troy, New York
05.2021

Skills

  • Administrative operations oversight
  • Microsoft Office applications
  • Employee staffing analysis
  • Processing personnel requisitions
  • Inclusive interview techniques
  • NYC Human resources systems proficiency
  • Proficient in NYC payroll systems
  • CityTime
  • Experienced in managing conflicts
  • Resource allocation management
  • Intra-fund agreement analysis (IFA)
  • Analysis NYC collective bargaining contracts
  • NYC Procurement Policy Board guidelines
  • NYC Procurement processes
  • NYC MOCS PASSPort

Timeline

Administrative Manager

NYC Department of Transportation
11.2021 - Current

Administrative Manager

NYC Department of Homeless Services
07.2013 - 11.2021

Principal Administrative Associate

NYC Health + Hospitals
03.1997 - 07.2013

Associate of Applied Science - Labor Management

Hudson Valley Comm. College