Dianira Romero
Austin,TX
Summary
A dedicated support professional skilled in offering tailored assistance to families in need. Brings valuable experience in conducting assessments and creating strategic support plans. Known for fostering collaborative environments and effectively adapting to evolving family situations, showcasing skills in empathy and problem-solving.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Family Support Specialist
SAFE Alliance
04.2024 - Current
- Enhanced family well-being by providing comprehensive support services and resources.
- Assisted families in navigating complex social service systems to access needed supports and benefits.
- Conducted regular home visits to assess family progress and adjust support plans as needed.
- Maintained detailed case notes documenting client interactions, interventions provided, progress made, and any barriers encountered during service delivery.
- Improved family dynamics by offering guidance on parenting strategies, communication techniques, and conflict resolution skills, Through Curriculum such as Nurturing Families with Children of all Ages and Triple P.
- Liaised with relevant agencies such as schools or medical providers for seamless coordination of care.
- Empowered parents by providing education on child development milestones, effective discipline strategies, and age-appropriate activities.
Substance Abuse Prevention Specialist
Phoenix House Texas
03.2023 - 09.2024
- Reduced substance abuse rates by implementing effective prevention strategies and educational programs.
- Enhanced community awareness of substance abuse issues through organizing outreach events and informational sessions.
- Collaborated with local organizations for more comprehensive approach to substance abuse prevention in the community.
- Improved treatment outcomes by providing support and resources to individuals undergoing rehabilitation programs.
- Established partnerships with schools, businesses, and government agencies to promote a coordinated response to substance abuse issues in the community.
- Created safe spaces for open dialogue about addiction, fostering trust among participants in group settings.
- Taught substance abuse classes to help participants understand consequences of drug and alcohol use.
- Displayed sensitivity to cultural and linguistic needs of participants and families served.
Customer Experience Specialist
Foundation Auto Of Wichita Falls
04.2020 - 03.2023
- Delivered prompt service to prioritize customer needs.
- Sought ways to improve processes and services provided.
- Maintained up-to-date knowledge of product and service changes.
- Trained staff on operating procedures and company services.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved accounting, service and delivery concerns.
Teacher's Assistant
Wichita Falls ISD
10.2012 - 09.2016
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Documented student progress and communicated with parents to keep informed.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Studied and implemented latest information on specific subjects and learning strategies.
- Reviewed lesson material with students individually or in small groups.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Supported planning and preparation for culturally-diverse class sessions.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Completed daily reports on attendance and disciplinary performance.
After-School Tutor
Community In Schools
08.2012 - 05.2016
Volunteer
Safe Alliance, Strong Start
06.2022 - Current
Volunteer
Brighter Bites
04.2023 - Current
Volunteer
Meals On Wheels
04.2021 - 12.2022
Volunteer
Straight Street Ministries For At Risk Youth
08.2009 - 09.2013
Volunteer
Habitat For Humanity
01.2010 - 09.2011
Education
No Degree - Childcare Management/Child Development
Wayland Baptist University
Wichita Falls, TX07.2016
No Degree - Bilingual Education
Midwestern State University
Wichita Falls, TX05.2013
Associate in Small Business - Small Business Administration And Management
Allied Business Schools
El Paso, TX10.2007
Certification - Medical Office Management
International Business College - El Paso
El Paso, TX08.2004
No Degree - Bilingual Education
El Paso Community College
El Paso, TX12.2002
Skills
- Individualized service planning
- Professional boundaries
- Multicultural sensitivity
- Parenting education
- Community resources
- Client advocacy
- Family case plans
- Crisis intervention
- Trauma-informed care
- Teamwork and collaboration
- Problem-solving
Affiliations
Al-Anon Family Groups
NEA-National Education Association
Languages
Spanish
Native or Bilingual
Certification
CPR/ AED/ First Aide-March 30, 2023
Basic Life Support- March 5, 2023
Basic Gate-Keeper Training- May 18, 2023
Strengthening Families Program (7-17)- April 24, 2023
Life Skills Training - May 31, 2023
CBSG Kids/Youth Connection Curriculum- August 16, 2023
References
Felicia Harris (254)466-1914
Joesph Hernandez (210)365-2479
Julie Starich 5129540980
Sarah Bustos (512)801-3933
Timeline
Family Support Specialist
SAFE Alliance
04.2024 - Current
Volunteer
Brighter Bites
04.2023 - Current
Substance Abuse Prevention Specialist
Phoenix House Texas
03.2023 - 09.2024
Volunteer
Safe Alliance, Strong Start
06.2022 - Current
Volunteer
Meals On Wheels
04.2021 - 12.2022
Customer Experience Specialist
Foundation Auto Of Wichita Falls
04.2020 - 03.2023
Teacher's Assistant
Wichita Falls ISD
10.2012 - 09.2016
After-School Tutor
Community In Schools
08.2012 - 05.2016
Volunteer
Habitat For Humanity
01.2010 - 09.2011
Volunteer
Straight Street Ministries For At Risk Youth
08.2009 - 09.2013
No Degree - Childcare Management/Child Development
Wayland Baptist University
No Degree - Bilingual Education
Midwestern State University
Associate in Small Business - Small Business Administration And Management
Allied Business Schools
Certification - Medical Office Management
International Business College - El Paso
No Degree - Bilingual Education
El Paso Community College
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