DiAnn Marcotte
Sales Associate
Denver,CO
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
5
5
years of professional experience
Work History
Sales Associate
Michael Kors
Denver
02.2017 - 03.2020
- Assisted customers with product selection, sizing and styling.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Prepared merchandise for purchase or rental.
- Processed credit card transactions quickly and securely.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained records related to sales for store management.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
Sales Associate
BCBG Max Azria Group
Denver
01.2015 - 01.2017
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Maintained records related to sales for store management.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Engaged customers in friendly, professional dialogue to determine needs.
- Placed special orders or called other stores to find desired items.
- Answered incoming telephone calls to provide store, products and services information.
- Bagged or packaged purchases and wrapped gifts.
- Tracked sales performance metrics to identify trends in market place.
- Handled returns and exchanges according to company policies.
Education
Bachelor of Arts - Business
The Ohio State University
Columbus, OH10-1981
Timeline
Sales Associate
Michael Kors
02.2017 - 03.2020
Sales Associate
BCBG Max Azria Group
01.2015 - 01.2017
Bachelor of Arts - Business
The Ohio State University
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