Diann Telesco
Security
SURPRISE,AZ
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
11
11
years of professional experience
Work History
Security Officer
Desert Diamond Casino
11.2021 - Current
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Checked and verified photo identification prior to granting facility access.
- Responded quickly to incidents and assessed active situations for security concerns.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Interacted assertively but non-confrontationally with personnel and general public.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Correctional Officer
Arizona Department Of Corrections
09.2014 - 12.2021
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Conducted routine and emergency head counts.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Assisted in intake and release of inmates.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Investigated and responded to incidents of inmate misconduct.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Coordinated with other law enforcement personnel to exchange information.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Prepared reports to document incidents and violations.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Transported inmates to and from court hearings, medical appointments and other locations.
Security Officer
Allied Barton Security
07.2013 - 08.2014
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Monitored CCTV cameras and alarm systems for security breaches.
- Checked and verified photo identification prior to granting facility access.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
Education
No Degree - Human Services
Gateway Community College
New Haven, CT05.1994
Skills
- Verbal and written communication
- Keen observer
- Relationship building and management
- Cooperative Attitude
- Weapons training
- ID Verification
- Report Writing
- Conflict de-escalation
- Detail Oriented
- Work ethic
- Security Guard License
- Superior customer service
Timeline
Security Officer
Desert Diamond Casino
11.2021 - Current
Correctional Officer
Arizona Department Of Corrections
09.2014 - 12.2021
Security Officer
Allied Barton Security
07.2013 - 08.2014
No Degree - Human Services
Gateway Community College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Security Guard Card Training - 06/13/2025