Dianna Augustine
Charlotte,NC
Summary
Professional administrative professional with 28 year track record in supporting senior-level executive leadership. Proven ability to handle confidential information and manage executive schedules effectively. Focused on fostering team collaboration and meeting dynamic business needs through exceptional communication and organizational skills.
Overview
28
28
years of professional experience
Work History
Business Management Analyst II
TIAA Via Experis (contract)
01.2023 - Current
- Performing and managing data evaluation, compilation, coordination, development, organization, and data security while preparing and disseminating sensitive information.
- Applying accounting and auditing principles and techniques to ensure data integrity, internal controls, and audit trails are maintained throughout all applications.
- Responding to and resolving inquiries and complaints; establishing and maintaining positive working relationships with managers, staff, and others during work using principles of the company's core values.
- Ensured regulatory compliance by staying up-to-date on industry guidelines, maintaining accurate documentation of procedures.
Executive Sr Office Administrator & PR Management
Shutter 16 Magazine (salary)
01.2007 - 09.2024
- Updated reports, managed accounts, and generated reports for company database.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and conducting reference checks for potential candidates.
- Created personnel manual detailing business procedures and organizational policies.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Executive Assistant to CFO, CIO, CSO Social Media
Aldersgate UMRC (salary)
04.2020 - 09.2022
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time and training with other C-level executives. While tracking their projects in correlation with the CFO's vision, sales executives, board members, staff, customers, potential customers, and vendors.
- Created a EA team program to cross train all EA's in the same business language of establishment. As well maintain and initiate had the most recent and best training knowledge to help streamline productivity.
Data Analyst, Promotion and Marketing Researcher
Adam & Eve (remote)
01.2019 - 05.2022
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Collaborate with content contributors to build strategies and road-maps based on business needs.
Education
Arts And Communications
CPCC
Charlotte, NCCertification - Business Administration
Harris School of Business
Cherry Hill, NJSkills
- Business process improvement
- Organizational Development
- Client Relationship Management
- Cross-functional Team Leadership
- Time Management
- Problem-Solving
- Attention to Detail
- Multitasking Workflow Optimization
- Program Expertise:
- Microsoft Office 365, Siebel CRM, Oracle, PowerAPP, Wordpress, Dynamics 365, Forecast, PointClickCare, Paycom, Sharepoint, Jira, Google Docs
Accomplishments
Created Program: The Exchange Brought residents of Aldersgate together with the youth leaders of tomorrow. Forming bonds and friendships in the community to help build a stronger future.
Created Program: A Team Executive Assistant team program to cross-train all EA's in the same business language of establishment. As well maintain and initiate we had the most recent cutting edge training knowledge to help streamline productivity.
Timeline
Business Management Analyst II
TIAA Via Experis (contract)
01.2023 - Current
Executive Assistant to CFO, CIO, CSO Social Media
Aldersgate UMRC (salary)
04.2020 - 09.2022
Data Analyst, Promotion and Marketing Researcher
Adam & Eve (remote)
01.2019 - 05.2022
Executive Sr Office Administrator & PR Management
Shutter 16 Magazine (salary)
01.2007 - 09.2024
Arts And Communications
CPCC
Certification - Business Administration
Harris School of Business
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