Dianna Bartlome
Kuna,ID
Summary
Accomplished Administrative Assistant with a proven track record at Kuna Rural Fire District, with the ability to work successfully with others and to provide excellent customer service. Skilled in maintaining confidentiality and adept at streamlining office processes. A dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure the Construction Administrative Assistant position. Ready to help team achieve company goals.
Overview
31
31
years of professional experience
Work History
Administrative Assistant
Kuna Rural Fire District
05.2011 - 08.2023
- General reception duties including routing of phone calls, delivering messages to staff and greeting visitors.
- Distributed mail and incoming emails to appropriate individuals.
- Interaction with the public in scheduling appointments for all Fire District related inspections.
- Created billing for plan reviews and inspections.
- Received and kept record of billings and payments.
- Processed ambulance billings to health insurance and to patients.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Delivered excellent customer service in replying to public inquiry's, assisted with concerns and directed to proper channels.
- Prepared and entered accounts payable.
- Completed onboarding process for new hires including background checks, initiated drug testing, and uniform ordering.
- Maintained inventory of office and fire station supplies.
- Received and processed public records requests.
- Identified and submitted eligible accounts to collections service.
- Prepared banking deposits.
- General errands and various tasks.
Fuel Sales
Westpoint Transportation
05.2005 - 06.2010
- Increased bulk fuel sales by providing excellent customer service and product knowledge.
- Assisted lead dispatch in scheduling tanker trucks for fuel delivery to farm and ranch clients.
- Effectively communicated updates on pricing changes or other relevant information impacting fuel sales.
- Maintained records for truck driver's files.
- Created billings for fuel deliveries and recorded incoming payments.
- Assisted in recording daily fuel inventories for multiple gas stations.
- General office duties.
Assistant Office Manager
BriCo of Idaho
07.1992 - 04.2005
- Managed daily operations, ensuring timely completion of tasks and maintaining well-organized show room.
- Oversaw office inventory by keeping required supplies on hand.
- Ordered inventory of oil and grease product to keep warehouse properly supplied.
- Accepted phone orders for oil and fuel delivery to customers.
- Provided price quotes on tanker loads of fuel.
- Provided exceptional customer service by responding promptly to inquiries of fuel and oil product for delivery.
- Prepared daily deposits.
- Completed month-end warehouse inventories.
- Negotiated payment terms on past due accounts.
Education
High School Diploma -
Wood River High School
Hailey, IDBachelor of Science - Education
Boise State University
Boise, IDSkills
- Customer Service
- Data Entry
- Computer Skills
- File Organization
- Administrative Support
- Clerical Support
- Recordkeeping
Hobbies
I like to spend time boating in the summer with family. I also enjoy spending time with my horses and competing in barrel racing.
Timeline
Administrative Assistant
Kuna Rural Fire District
05.2011 - 08.2023
Fuel Sales
Westpoint Transportation
05.2005 - 06.2010
Assistant Office Manager
BriCo of Idaho
07.1992 - 04.2005
High School Diploma -
Wood River High School
Bachelor of Science - Education
Boise State University
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