Dianna C Lopez
Moreno Valley,CA
Overview
20
20
years of professional experience
1
1
Certification
Work History
Industrial Cleaner
Rendys Cleaning
12.2015 - Current
- Operated industrial cleaning equipment to maintain cleanliness and safety standards.
- Learned and followed safety protocols for handling hazardous materials effectively.
- Collaborated with team members to ensure efficient workflow during cleaning operations.
- Conducted routine inspections of work areas to identify and address cleanliness issues.
Assistant Handyman
Buddy's Contractors
01.2023 - 12.2024
- Assisted in performing routine maintenance and repairs on various building systems.
- Collaborated with team members to troubleshoot and resolve maintenance issues efficiently.
- Utilized hand tools and power tools to complete repair tasks while ensuring safety protocols.
- Supported senior handyman in executing complex repairs and installations effectively.
- Conducted inspections of facilities to identify maintenance needs and prioritize tasks.
- Strengthened relationships with clients by addressing their concerns promptly and professionally, leading to repeat business opportunities.
Vendor
Loreal Cosmetics
10.2018 - 01.2023
- Managed vendor relationships to ensure compliance with service level agreements.
- Negotiated contract terms, enhancing cost efficiency and service quality.
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Set up displays and signage to attract customers and boost sales.
- Improved client satisfaction by quickly addressing and resolving service issues.
Sub Instructional Aide For Special Education
Riverside County Of Education
08.2018 - 06.2019
- Supported classroom activities by preparing instructional materials and resources.
- Assisted teachers in implementing lesson plans and adapting instructions for diverse learners.
- Monitored student progress and provided feedback to enhance learning outcomes.
- Facilitated small group sessions to reinforce core concepts and skills retention.
- Collaborated with educators to develop strategies for improving student engagement.
- Maintained accurate records of student behavior and academic performance for assessment purposes.
- Provided support during classes, group lessons, and classroom activities.
Auxiliary Specialist
Think Together, Inc
12.2016 - 01.2019
- Designed and implemented tailored math curricula to enhance student understanding and engagement.
- Analyzed student performance data to identify trends and recommend targeted interventions.
- Collaborated with educators to integrate math concepts across various subjects, fostering interdisciplinary learning.
- Developed professional development workshops for teachers on effective math instruction strategies.
Assistant Manager
Hemet Ice Cream & Candy
08.2015 - 08.2018
- Led team in operational efficiency improvements, enhancing workflow processes and reducing turnaround time.
- Developed training programs for new staff, fostering skill development and team cohesion.
- Implemented strategic initiatives to elevate customer service standards, resulting in increased satisfaction ratings.
- Analyzed performance metrics to identify trends and inform decision-making for resource allocation.
- Evaluated vendor performance regularly to enhance procurement strategies and cost-effectiveness.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance performance and customer service skills.
- Implemented inventory management systems, optimizing stock levels and reducing discrepancies.
- Analyzed sales data to identify trends, informing strategic decisions for product placement.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Program Leader
Think Together, Inc
02.2016 - 06.2016
- Led cross-functional teams to drive program success and achieve strategic objectives.
- Developed and implemented process improvements, enhancing operational efficiency and stakeholder satisfaction.
- Analyzed program performance metrics, identifying trends and areas for continuous improvement.
- Managed project timelines and resources effectively, ensuring successful completion within budget constraints.
- Promoted a positive work environment by cultivating open communication channels within the team and addressing concerns promptly.
- Implemented well-received activities and events.
- Monitored program performance through regular evaluations, identifying areas for improvement and implementing necessary changes.
Translator Clerk Typist
Jurupa Unified School District
09.2013 - 04.2016
- Translated educational materials for diverse student populations, ensuring clarity and understanding.
- Collaborated with educators to develop culturally relevant instructional content.
- Facilitated communication between non-English speaking families and school staff, enhancing engagement.
- Reviewed and edited translated documents for accuracy and consistency in terminology.
- Provided ongoing support in multilingual events, fostering inclusivity within the school community.
- Translated documents from English to Spanish.
- Reviewed final work to spot and correct errors in punctuation, grammar, and translation.
- Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
- Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
House Cleaner
Model Keepers
08.2014 - 12.2015
- Developed and implemented efficient cleaning protocols, enhancing operational workflows
- Conducted detailed inspections of completed work, ensuring compliance with service agreements
- Maintained inventory of cleaning supplies and equipment, optimizing resource allocation
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied trashcans and transported waste to collection areas.
Office Assistant
American Manufacture Mobile Home & Sales
01.2015 - 05.2015
- Managed office supply inventory, ensuring availability and cost-effectiveness.
- Coordinated scheduling for team meetings and client appointments, enhancing operational efficiency.
- Maintained accurate filing systems, improving document retrieval times and organization.
- Assisted with customer inquiries, providing timely responses and support to enhance satisfaction.
- Implemented digital tools to automate routine tasks, increasing productivity across departments.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Prepared and edited documents to produce precise, accurate and professional communication.
Assistant Chef
Sweet Dreams Decoration
01.2006 - 12.2011
- Assisted in menu planning, incorporating seasonal ingredients to enhance culinary offerings.
- Collaborated with head chef to streamline kitchen operations and improve workflow efficiency.
- Trained and mentored junior kitchen staff on food preparation techniques and safety standards.
- Ensured adherence to health regulations and sanitation practices throughout food preparation processes.
- Developed new recipes, focusing on flavor profiles and presentation to elevate dining experience.
- Led special event catering efforts, coordinating logistics to deliver exceptional culinary experiences for clients.
- Managed time efficiently when completing multiple tasks, ensuring smooth flow of kitchen operations during busy service periods.
- Assisted head chef in cooking dishes according to ingredients.
- Chopped ingredients and garnishes.
- Maintained a clean and organized workspace, contributing to an efficient and productive kitchen environment.
- Enhanced guest satisfaction by consistently preparing and presenting high-quality dishes in a timely manner.
- Checked food inventory and ordered ingredients.
- Cleaned kitchen work area by sanitizing all cooking equipment, utensils, and counters.
- Collaborated with head chef to develop innovative menu items, resulting in increased customer return rates.
- Supported head chef in managing budgets, reducing overall expenses without compromising quality or service standards.
Assistant Manager
Westwind Enterprises
08.2009 - 02.2011
- Coordinated cross-departmental projects, ensuring alignment with organizational goals and timely completion.
- Mentored junior staff members on best practices, promoting professional growth within the team.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Education
No Degree - Accounting
Moreno Valley College
Moreno Valley, CA06-2025
Skills
- Cleaning procedures
- Dusting and vacuuming
- Restroom maintenance
- Sweeping and mopping
- Trash collection and removal
- Adaptable and flexible
- Physical stamina
- Restroom servicing
- Laundry management
- Strong work ethic
- Flexible schedule
- Work orders
- Decision-making
- Hand and power tool operation
- Special event preparation
- Administrative support
- Willingness to learn
- Teamwork
- Time management
- Multitasking
- Organizational skills
- Active listening
- Customer service
- Data entry
- Computer proficiency
- Microsoft Excel
- Paperwork processing
- Documentation
- Clerical support
- Retail store support
Certification
- Certified Intuit QuickBooks Online User , June 2025
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Handyman
Buddy's Contractors
01.2023 - 12.2024
Vendor
Loreal Cosmetics
10.2018 - 01.2023
Sub Instructional Aide For Special Education
Riverside County Of Education
08.2018 - 06.2019
Auxiliary Specialist
Think Together, Inc
12.2016 - 01.2019
Program Leader
Think Together, Inc
02.2016 - 06.2016
Industrial Cleaner
Rendys Cleaning
12.2015 - Current
Assistant Manager
Hemet Ice Cream & Candy
08.2015 - 08.2018
Office Assistant
American Manufacture Mobile Home & Sales
01.2015 - 05.2015
House Cleaner
Model Keepers
08.2014 - 12.2015
Translator Clerk Typist
Jurupa Unified School District
09.2013 - 04.2016
Assistant Manager
Westwind Enterprises
08.2009 - 02.2011
Assistant Chef
Sweet Dreams Decoration
01.2006 - 12.2011
No Degree - Accounting
Moreno Valley College