Dianna Crace
Chillicothe,Ohio
Summary
Dynamic Project Manager with a proven track record at Restaurant Furniture Plus, excelling in project management and client communication. Adept at fostering team collaboration and implementing process improvements, I consistently deliver exceptional results while enhancing staff retention and motivation. Skilled in performance reporting, I drive projects to successful completion under tight deadlines.
Overview
22
22
years of professional experience
Work History
Project Manager
Restaurant Furniture Plus
02.2022 - Current
- Led project planning and execution for custom restaurant furniture designs.
- Managed communication between clients, vendors, and internal teams effectively.
- Developed project schedules to ensure timely completion of tasks and milestones.
- Facilitated meetings to gather requirements and address client concerns promptly.
- Managed multiple projects with competing deadlines simultaneously.
- Developed and maintained project plans, timelines, and budgets.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Prepared cost estimates for projects of varying sizes.
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- Conferred with project personnel to identify and resolve problems.
General Manager, Sales Manager, Sales Professional
Big Sandy Superstore
Chillicothe, Ohio
05.2003 - 12.2021
- Oversaw daily operations to ensure efficient workflow across all departments.
- Developed strategic plans aligned with company goals and objectives.
- Implemented process improvements to optimize resource allocation and enhance productivity.
- Fostered positive workplace culture through effective communication and leadership strategies.
- Managed daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Resolved customer complaints promptly while maintaining high service quality standards.
- Trained employees on duties, policies, and procedures to ensure compliance and efficiency.
- Tracked monthly sales metrics to generate comprehensive reports for business development planning.
Education
High School Diploma -
Jackson High School
Jackson, Ohio05-1992
Skills
- Performance reporting
- Staff retention
- Staff training and motivation
- Coaching and mentoring
- Presentations
- Project management
- Customer Service
- Business Intelligence
- Team collaboration
- Verbal and written communication
- Staff management
- Problem solving
- Effective leadership
- Client communication
- Price quote preparation
References
- George Deeb, 312-560-0096, george_deeb@yahoo.com
- Casey Williams, Tempur Sealy International, Inc., (304) 690-2437
- Dan Evans, Directory of Technology Solutions, 606-922-8813
Personal Information
Hobbies: Traveling, Cooking, Reading, Spending time in the Outdoors
Affiliations
- Birding
- Camping
- Cooking
- Traveling
Timeline
Project Manager
Restaurant Furniture Plus
02.2022 - Current
General Manager, Sales Manager, Sales Professional
Big Sandy Superstore
05.2003 - 12.2021
High School Diploma -
Jackson High School
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