Dianna Duarte
Doll House by DD
Caldwell,ID
1
Language
11
years of professional experience
Results-driven Licensed Esthetician/Salon Owner specializing in customer service and tailored skincare solutions. Streamlined appointment scheduling and upheld high sanitation standards, fostering a welcoming environment and enhancing client retention. Background in hospitality and agriculture reinforces strong work ethic and adaptability in fast-paced settings. Experience in overseeing daily operations, delivering exceptional customer service, strong leadership and self problem solving. Recognized for professionalism, attention to detail and genuine relationships.
Work History
Licensed Esthetician
5 Years 2 Months- Provided customized skincare consultations to enhance client satisfaction and loyalty.
- Executed a variety of facial treatments, utilizing advanced techniques and tools for optimal results.
- Educated clients on skincare regimens and product usage to promote healthy skin practices.
- Streamlined appointment scheduling processes to enhance operational efficiency and reduce wait times.
- Developed personalized treatment plans based on individual skin assessments and goals.
- Maintained high standards of sanitation and safety protocols in compliance with state regulations.
- Collaborated with team members to create promotional events that increased client engagement and retention.
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Sterilized equipment for patient treatments.
- Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
- Created a relaxing atmosphere for clients by incorporating aromatherapy and soothing music into treatment sessions.
- Educated patients on treatment options.
- Advised clients on proper home-care regimens.
- Fostered friendly, warm, and exceptional customer experience.
- Improved clientele retention with exceptional customer service and follow-up care.
- Assisted in inventory management to ensure adequate product supply while minimizing waste and shrinkage.
- Handled busy schedules and stayed on top of key deadlines.
Restaurant Hostess
10 Months- Greeted and seated guests promptly, ensuring optimal customer satisfaction and smooth dining flow.
- Managed reservation system effectively, optimizing table turnover and guest experience.
- Coordinated with kitchen and waitstaff to maintain efficient communication during peak hours.
- Implemented waitlist management strategies, minimizing guest wait times during busy periods.
- Developed and maintained positive relationships with regular patrons to enhance loyalty.
- Oversaw cleanliness and organization of front-of-house areas, contributing to overall restaurant ambiance.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Seasonal Vineyard Worker
3 Years 2 Months- Cultivated and harvested grapes, ensuring optimal quality and adherence to vineyard standards.
- Monitored vine health through regular inspections, identifying issues for timely intervention.
- Coordinated seasonal planting schedules to optimize yield and resource allocation across the vineyard.
- Enhanced vineyard productivity by diligently pruning, training, and thinning grapevines.
- Adapted work processes during extreme weather events such as droughts or heatwaves to maintain overall vineyard health and productivity.
- Cut grape vines down to single canes to promote growth of new shoots.
- Removed weak and diseased shoots from vines to improve space and resource availability for healthy shoots to grow.
- Supported vineyard operations through the lifecycle of vines from spring pruning to fall harvests.
Education
High School Diploma
- AAU Basketball club 2014-2017
Skills
Advanced customer service\care
Appointment management
Appointment scheduling
Skincare product knowledge
Great time management
Inventory oversight
Conflict resolution
Sanitation standards
Networking and outreach
Conflict management
Client relationship building
Languages
Spanish
Native or Bilingual
Interests
Passionate about balancing physical health with mental and emotional wellness.
Pilates
Gym Workouts
High-Intensity Interval Training
Committed to improving personal fitness through regular participation in weight lifting.
Kayaking
Hiking
Adventure Travel
Blogging
I like trying new recipes and food trends.
Enjoy experimenting with different ingredients and flavors in the kitchen.
Sharing recipes
cooking tips
and culinary experiences through blogs and social media platforms.
Fashion and Style
Personal Development and Self-Improvement
Timeline
Licensed Esthetician
Doll House by DD
06.2021 - CurrentRead More
Restaurant Hostess
Jalapenos Bar & Grill
03.2018 - 01.2019Read More
Seasonal Vineyard Worker
Bittner Vineyards
06.2015 - 08.2018Read More
Caldwell High School
High School Diploma
Read More
Certifications
Certified Laser Technician (Boise, ID)
Certified Body Contouring Specialist (LV, Nevada)
Certified Ice Sculpting Specialist (Los Angeles, CA)
Real Estate Course Completion (Boise, ID)