Dianna Kimball
Summary
Versatile brewery and hospitality expert with hands-on experience in brewing, bartending, and guest service. Known for maintaining high standards of product quality, efficient operations, and creating welcoming environments that enhance customer loyalty.
Overview
16
16
years of professional experience
Work History
Assistant Brewmaster and Bartender
Rally Cap Brewing Company
Baton Rouge, USA
01.2019 - Current
- Assisted with brewing operations, ensuring product quality and batch consistency to enhance overall production flow.
- Delivered attentive bar service and prepared drinks while maintaining organized, clean, and well-stocked service area for optimal guest satisfaction.
- Created welcoming guest experience through accurate order processing, friendly service, and comprehensive product knowledge, fostering customer loyalty.
Cashier, Customer Service Representative, and Cook
Counter Culture
Baton Rouge, USA
08.2017 - 01.2020
- Processed customer orders and managed cashier duties while delivering friendly, efficient service to enhance customer satisfaction.
- Prepared food items and ensured clean, organized, well-stocked work environment to support smooth kitchen operations.
Guest Service and Food Service Worker
MGM Beau Rivage Casino and Resort
Biloxi, USA
09.2013 - 07.2017
- Delivered food and beverage orders to resort guests, ensuring exceptional service and guest satisfaction.
- Managed POS operations, processed phone orders, and organized supplies to facilitate efficient daily service.
Waitress
Mellow Mushroom
Ocean Springs, USA
04.2011 - 06.2013
- Facilitated food and drink orders, served guests, and ensured enjoyable dining experiences.
- Processed orders via POS systems, managed phone orders, and maintained cleanliness and organization of dining area.
Food Runner
Boomtown Steak House
Biloxi, USA
06.2010 - 08.2010
- Delivered food promptly to tables while ensuring order accuracy.
- Assisted servers by refilling drinks and clearing empty dishes efficiently.
- Collaborated with servers and kitchen staff to ensure smooth operations.
Education
High School Diploma -
Gautier High School
Gautier, MS05-2009
Some College (No Degree) -
Mississippi Gulf Coast Community College
Gautier, MSSome College (No Degree) -
University of Southern Mississippi
Hattiesburg, MSSkills
- Brewing operations and bartending
- Guest service and food service
- POS operations
- Sanitation practices
- Forklift operation
- Time management
- Team collaboration
Personal Information
Relocation: MS Gulf Coast
Timeline
Assistant Brewmaster and Bartender
Rally Cap Brewing Company
01.2019 - Current
Cashier, Customer Service Representative, and Cook
Counter Culture
08.2017 - 01.2020
Guest Service and Food Service Worker
MGM Beau Rivage Casino and Resort
09.2013 - 07.2017
Waitress
Mellow Mushroom
04.2011 - 06.2013
Food Runner
Boomtown Steak House
06.2010 - 08.2010
High School Diploma -
Gautier High School
Some College (No Degree) -
Mississippi Gulf Coast Community College
Some College (No Degree) -
University of Southern Mississippi