Summary
Overview
Work History
Education
Skills
Certification
Timeline
ResearchAssistant

Dianna MacPhee

Executive Chef
Quincy,MA.

Summary

High-performing Chef offering many years of restaurant, multi-unit, club, and higher education experience. Excellent communication, customer service, leadership, and problem-solving skills. Talent for building streamlined, cohesive teams.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Executive Retail Chef

Bon Appetit Management
Cambridge, MA
06.2020 - Current

Executive Chef

AirVentures/LoganAirport
Boston, MA
04.2018 - Current
  • Provide culinary leadership across Six locations within a multi million dollar airport food service operation.
  • Assure proper execution of menus and food quality across multiple locations.
  • Assumed responsibility in procurement, menu development, cost control and labor administration.
  • Responsible for supervision, growth, discipline, and motivation of employees.
  • Lead Heart of House team in successfully opening 3 new restaurants since November 2019.
  • Performed financial analysis and recommended effective methods to cut costs
  • Conducted assessments and utilized root cause analysis to implement corrective action strategies

Executive Chef

Emerson College
Boston, MA
09.2016 - 10.2018
  • Culinary leader of 10 million dollar a year, multi unit account. Plan healthy and inspired menus for the student body and catered events.
  • Responsible for the supervision, growth, discipline, and motivation of 120 plus union employees.
  • Participated in the planning, organizing, and opening of a state of the art dining center.
  • Developed menus, controlled food costs and oversaw quality, sanitation and safety processes.
  • Spearheaded menu planning, recipe development and day-to day management for three outlets, as well as high-volume catering operations.

Executive Chef

Centerplate / Sophie’s at Saks FifthAve
Sarasota, FL
01.2014 - 01.2016
  • Develop innovative menus seasonally using local ingredients as well as paying close attention to trends.
  • Continuously developing a following in order to drive sales and reach new customers through social media, print, and television.
  • Create a sense of community for our customers and our staff.
  • Assumed responsibility in the procurement, menu development, cost control and labor administration.
  • Strive to create a dining experience that captures the style and elegance of Saks Fifth Ave.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.

Executive Chef

Spring Valley Country Club
Sharon, MA
01.2010 - 01.2013
  • Directed daily operations of restaurant and banquet facilities.
  • Worked on promoting the venue through the implementation of a weekly “Fine Dining” night. Increasing revenue on traditionally slower nights.
  • Hired new employee and facilitated new and existing staff training to ensure first-rate food presentation and consistency.
  • Controlled procurement, menu development, cost control and labor administration.
  • Formulated new recipe ideas and recipe standards to ensure client satisfaction and repeat business.
  • Earned "Best Wedding Venue" from the "Knot"
  • Considered seasonal product pricing and availability in development of promotional dishes and menu selections
  • Developed menus, controlled food costs and oversaw quality, sanitation and safety processes.

Education

Some College (No Degree) - Psychology

Quinnipiac University
Hamden, CT

Skills

  • Operations management
  • Customer Service
  • Vendor relations
  • Process improvements
  • Problem-solving
  • Staff Management
  • Employee training and development
  • Budgeting
  • Hospitality service expertise
  • Fine-dining expertise
  • Food Preparation and Safety
  • Team Leadership
  • Forecasting and planning
  • Payroll and scheduling
  • Performance assessments
  • Purchasing

Certification

ServSafe

Timeline

Executive Retail Chef

Bon Appetit Management
06.2020 - Current

Executive Chef

AirVentures/LoganAirport
04.2018 - Current

Executive Chef

Emerson College
09.2016 - 10.2018

Executive Chef

Centerplate / Sophie’s at Saks FifthAve
01.2014 - 01.2016

Executive Chef

Spring Valley Country Club
01.2010 - 01.2013

Some College (No Degree) - Psychology

Quinnipiac University
Dianna MacPheeExecutive Chef