Dianna Michelle Del Cid
Lawrence,MA
Summary
Accomplished Registered Nurse with a proven track record at Mass General Brigham Urgent Care, adept in patient assessment and critical thinking. Demonstrates exceptional patient care coordination and advocacy, enhancing interdisciplinary collaboration. Fluent in English and Spanish, excels in urgent care response and ensuring high-quality care, seeking transition into emergency medicine.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Nurse
Mass General Brigham Urgent Care
Lawrence, MA
06.2023 - Current
- Assessed patient needs, prioritized treatment, maintained patient flows, and assisted physicians with non-invasive procedures.
- Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
- Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Recognized emergent situations requiring rapid assessment and intervention; responded quickly to stabilize the situation.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Ice Cream Server/Cashier Team Lead
Dolce Freddo Gelato
Methuen, MA
06.2021 - 03.2023
- Delivered orders accurately to customers at their tables or counters in a timely manner, paying careful attention to customer orders with food allergies.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
- Trained new staff on serving techniques, customer service protocols, and safety procedures.
- Conducted regular inventory audits to minimize waste and ensure product freshness.
- Provided excellent customer service, addressing inquiries and resolving complaints promptly.
Sales Associate
Gap
Salem, NH
07.2019 - 03.2020
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Bachelor of Science - Nursing
The University of Massachusetts Lowell
Lowell, MA05.2023
High School Diploma -
Central Catholic High School
Lawrence, MA05.2019
Skills
- Patient assessment
- Critical thinking
- IV Therapy Proficiency
- Medication administration
- Wound Management
- Diagnostic testing
- Patient Care Coordination
- Patient advocacy
- Interdisciplinary collaboration
- Time management
- Strong Verbal Communication
- Attention to detail
- Infection control measures
- Conflict resolution
- Effective Team Coordination
- Emotional intelligence
- Emergency response
- Fluent in English/Spanish
Certification
- Registered Nurse License, Current, RN2381833, 03/23
- American Heart Association BLS Certification, 06/25
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Registered Nurse
Mass General Brigham Urgent Care
06.2023 - Current
Ice Cream Server/Cashier Team Lead
Dolce Freddo Gelato
06.2021 - 03.2023
Sales Associate
Gap
07.2019 - 03.2020
- Registered Nurse License, Current, RN2381833, 03/23
- American Heart Association BLS Certification, 06/25
Bachelor of Science - Nursing
The University of Massachusetts Lowell
High School Diploma -
Central Catholic High School
Similar Profiles
Karleena BashistaKarleena Bashista
PA-C at Mass General Brigham Cooley Dickinson, Urgent CarePA-C at Mass General Brigham Cooley Dickinson, Urgent Care
Jeanne Marie McCannJeanne Marie McCann
Clinical Documentation Specialist at Mass General Brigham Home CareClinical Documentation Specialist at Mass General Brigham Home Care
Colleen TourignyColleen Tourigny
Registered Nurse at Mass General Brigham Home CareRegistered Nurse at Mass General Brigham Home Care