Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Dianna Michelle Del Cid

Lawrence,MA

Summary

Accomplished Registered Nurse with a proven track record at Mass General Brigham Urgent Care, adept in patient assessment and critical thinking. Demonstrates exceptional patient care coordination and advocacy, enhancing interdisciplinary collaboration. Fluent in English and Spanish, excels in urgent care response and ensuring high-quality care, seeking transition into emergency medicine.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Registered Nurse

Mass General Brigham Urgent Care
Lawrence, MA
06.2023 - Current
  • Assessed patient needs, prioritized treatment, maintained patient flows, and assisted physicians with non-invasive procedures.
  • Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
  • Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Recognized emergent situations requiring rapid assessment and intervention; responded quickly to stabilize the situation.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.

Ice Cream Server/Cashier Team Lead

Dolce Freddo Gelato
Methuen, MA
06.2021 - 03.2023
  • Delivered orders accurately to customers at their tables or counters in a timely manner, paying careful attention to customer orders with food allergies.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
  • Trained new staff on serving techniques, customer service protocols, and safety procedures.
  • Conducted regular inventory audits to minimize waste and ensure product freshness.
  • Provided excellent customer service, addressing inquiries and resolving complaints promptly.

Sales Associate

Gap
Salem, NH
07.2019 - 03.2020
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Answered incoming telephone calls to provide store, products and services information.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

Bachelor of Science - Nursing

The University of Massachusetts Lowell
Lowell, MA
05.2023

High School Diploma -

Central Catholic High School
Lawrence, MA
05.2019

Skills

  • Patient assessment
  • Critical thinking
  • IV Therapy Proficiency
  • Medication administration
  • Wound Management
  • Diagnostic testing
  • Patient Care Coordination
  • Patient advocacy
  • Interdisciplinary collaboration
  • Time management
  • Strong Verbal Communication
  • Attention to detail
  • Infection control measures
  • Conflict resolution
  • Effective Team Coordination
  • Emotional intelligence
  • Emergency response
  • Fluent in English/Spanish

Certification

  • Registered Nurse License, Current, RN2381833, 03/23
  • American Heart Association BLS Certification, 06/25

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Registered Nurse

Mass General Brigham Urgent Care
06.2023 - Current

Ice Cream Server/Cashier Team Lead

Dolce Freddo Gelato
06.2021 - 03.2023

Sales Associate

Gap
07.2019 - 03.2020
  • Registered Nurse License, Current, RN2381833, 03/23
  • American Heart Association BLS Certification, 06/25

Bachelor of Science - Nursing

The University of Massachusetts Lowell

High School Diploma -

Central Catholic High School
Dianna Michelle Del Cid