Summary
Overview
Work History
Education
Skills
Timeline
AccountManager
DIANNA ROBLES

DIANNA ROBLES

Housekeeper
Waynesboro,GA

Summary

Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Reliable employee seeking Housekeeper position. Offering excellent communication and good judgment.

Overview

10
10
years of professional experience

Work History

Housekeeper

Two Men And A Mop
Perth Amboy, NJ
06.2015 - 11.2021
  • Worked on cleaning team to service hotels, offices and other commercial building
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Verified cleanliness and organization of storage areas and carts.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Documented and reported necessary facility and building repairs observed.
  • Kept building entryway glass clean and polished for professional presentation.

Warehouse Associate

Homegoods Stores
Augusta, GA
07.2015 - 01.2017
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Worked safely around moving machinery.
  • Shipped material and performed boxing, packing, labeling and preparation of related documents.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Performed inventory control, such as counting and stocking merchandise.
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Housekeeping Aide

Hilton Hotels Corporation
Orlando, FL
05.2012 - 03.2014
  • Removed soiled sheets, washcloths and towels.
  • Prepared rooms with top-notch standards every time.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Supplied clean linens and picked up and delivered soiled linens from residential areas to laundry.
  • Dusted and polished surfaces to achieve attractive shine.
  • Cleaned carpets by vacuuming, shampooing, deodorizing and disinfecting.
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Reported equipment malfunctions or breakdowns to your supervisor .
  • Ordered and stocked supplies to avoid shortages and excess inventory.
  • Trained other staff members by physically demonstrating complex tasks.
  • Adhered to optimal standards for cleanliness, appearance and service.
  • Inspected lobbies, rooms, halls and offices to determine levels of cleanliness.
  • Participated in required and optional safety training events to gain innovative edge in industry and maintain highest quality of safety standards.
  • Worked with [10-person housekeeping staff to maintain clean, organized Hotel Resort facility.
  • Replenished guest room toiletries such as soap, shampoo and paper products.
  • Restocked room supplies such as drinking glasses, soaps, shampoos, writing supplies and minibars.
  • Completed required daily cleaning duties for assigned rooms while maintaining strong lines of communication with front desk staff regarding potential changes or challenges.

Education

High School Diploma -

Matawan Regional High School
Aberdeen, NJ

Matawan Regional High School
Aberdeen, NJ

Skills

  • Time Management
  • Polishing and Dusting
  • Wall and Ceiling Cleaning
  • Trash Collection and Disposal
  • Detail-Oriented
  • Professional and Courteous
  • Relationship Building
  • Room and Public Space Cleaning
  • Verbal and Written Communication
  • Service-Oriented
  • Health Standards Compliance
  • COVID-19 Safety Procedures
  • Multitasking and Prioritizing
  • Guest Service and Support

Timeline

Warehouse Associate

Homegoods Stores
07.2015 - 01.2017

Housekeeper

Two Men And A Mop
06.2015 - 11.2021

Housekeeping Aide

Hilton Hotels Corporation
05.2012 - 03.2014

High School Diploma -

Matawan Regional High School

Matawan Regional High School

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