Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dianna Snead

Hillside,IL

Summary

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

6
6
years of professional experience

Work History

Dot Com Shopper

jewel osco
Lombard, IL
01.2024 - 01.2025
  • Conducted personalized shopping services for clients based on their preferences, sizes, and needs.
  • Suggested comparable products to replace out-of-stock items.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
  • Verified pricing accuracy throughout the store using price tags and labels.
  • Managed multiple clients simultaneously while maintaining high standards of service and privacy.
  • Secured and stored items until customer pickup.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Operated point-of-sale systems efficiently, including cash registers, scanners.

Assistant Store Manager

Dollar General
Berkeley, IL
10.2022 - 09.2023
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Structured HR consulting services to support clients during organizational developments and changes.

Cashier

McDonald's
Maywood, IL
08.2018 - 10.2021
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Helped with purchases and signed customers up for rewards program.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Answered customer questions and provided store information.

Education

High School Diploma -

Roberto Clemente Community Academy
Chicago, IL
06-2018

Skills

  • Product selection
  • Order fulfillment
  • Inventory management
  • Point-of-sale operation
  • Customer engagement
  • Pricing accuracy

Timeline

Dot Com Shopper

jewel osco
01.2024 - 01.2025

Assistant Store Manager

Dollar General
10.2022 - 09.2023

Cashier

McDonald's
08.2018 - 10.2021

High School Diploma -

Roberto Clemente Community Academy

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