Dianna Sterling
Hamilton,OH
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
30
30
years of professional experience
Work History
RN CASE MANAGER/SUPERVISOR
COLONIAL AT HOME
01.2014 - 07.2023
- Full-time RN responsible for 50-60 clients, managed all aspects of their home care needs.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Managed and assisted clients with Long-Term Care benefits/eligibility to support with cost
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as liaison between healthcare team and loved ones.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
- Managed care from admission to discharge.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
- Participated in professional development opportunities regularly to stay current on best practices in nursing.
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Organized and managed care of patients undergoing various therapies and procedures.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
RN PRIMARY INSTRUCTOR
CINCINNATI STATE
01.2003 - 01.2018
- Adjunct instructor responsible for instructing students in nurse aide skills, both in lab and clinical setting in long term care facilities.
RN CASE MANAGER/SUPERVISOR
HILLEBRAND HOME HEALTH
01.2004 - 01.2014
- Full-time RN responsible for case managing of up to 125 clients
- Home visits, which included, conducting assessments, developing care plans, and patient/family teaching in health management
- Skilled nursing including IVs, wound care, labs, educated clients in all aspects of care /developed and implemented comprehensive care plans
- Assisted Hospice staff and clients with providing comfort care, aide services, and family support/education
- Supervision of home health aides.
- Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options
- Provided direct patient care, stabilized patients, and determined next course of action
- Implemented medication and IV administration, catheter insertion, and airway management
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
RN CASE MANAGER/SUPERVISOR
HOME CARE PROVIDERS
01.1996 - 01.2004
- Full-time RN/Case Manager of up to 30 skilled visits per week
- Conducted assessments, wound care management, home infusions
- Home health aide supervisor and CQI/QA supervisor
- Mentored new nursing staff, facilitating faster learning curve and increased overall team efficiency.
- Staff development, including hiring and orientation of new employees.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
- Assisted in development of policies and procedures that improved efficiency of case management processes within organization.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Audited charts and reviewed clinical documents to verify accuracy.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
REGISTERED NURSE
BETHESDA OAK HOSPITAL
01.1994 - 01.1996
- Full-time RN on Neuro/Physical Rehabilitation/acute care floor
- Relief Charge Nurse and floated to other med/surgical floors as needed.
- Organized and managed care of patients undergoing various therapies and procedures.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Audited charts and reviewed clinical documents to verify accuracy.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Managed patients recovering from medical or surgical procedures.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Education
Associate of Science - Nursing
Miami University
Hamilton Ohio05.1994
Skills
- Care coordination
- Organization and Time Management
- Time management
- Clinical assessment
- Problem-Solving
- Analytical and Critical Thinking
- Good Telephone Etiquette
- Flexible and Adaptable
- Active Listening
- Attention to Detail
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
RN CASE MANAGER/SUPERVISOR
COLONIAL AT HOME
01.2014 - 07.2023
RN CASE MANAGER/SUPERVISOR
HILLEBRAND HOME HEALTH
01.2004 - 01.2014
RN PRIMARY INSTRUCTOR
CINCINNATI STATE
01.2003 - 01.2018
RN CASE MANAGER/SUPERVISOR
HOME CARE PROVIDERS
01.1996 - 01.2004
REGISTERED NURSE
BETHESDA OAK HOSPITAL
01.1994 - 01.1996
Associate of Science - Nursing
Miami University
References
REFERENCES UPON REQUEST
References
REFERENCES UPON REQUEST
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