Dianna Velazquez
Norwood,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pediatric Care Facilitator
Atrius Health Care
07.2022 - Current
- serves as a liaison to families by partnering with the primary care team to achieve optimal health outcomes for vulnerable populations by coordinating an accessible plan of care, and tracks adherence.
- A hub, processing referrals based on patient and family needs in concert with the clinical team to address social determinants of health (SDOH), and to coordinate care for medically complex patients.
- Receives direction from and coordinates with Clinicians, professional case management, and social work teams in the organization to refer patients and their family to specialty care, social service State agencies, and community services.
- Provides direct patient support to families needing assistance navigating complex medical, behavioral health, and social service systems of care via in person office visit, virtual visit, or telephonic support.
- Populates basic non-clinical information in the administrative areas of the patient’s Electronic Medical Record ensuring insurance coverage and members of the care team are accurate.
- Oversees workqueue and provides assistance by onboarding new staff and a point of contact for current employees with daily tasks.
Lead Instructor and Administrative Coordinator
Happy Child Day Care
01.2014 - 09.2020
- Lead in the development of unique Lesson Plans, Curriculum Structure, and Supplementary Learning Materials to engage multiple age groups and facilitate various learning styles
- Collaborated with Daycare Director in achieving and maintaining accreditation via The National Association for the Education of Young Children (NAEYC) and Massachusetts Department of Early Education (MA EEC) by instituting and adhering to accreditation policies, preparing for site visits, and ensuring that necessary paperwork and standards are met by the Day Care
- Development of Individual Learning Plans, quarterly assessments, and monthly reports documenting children’s progress in various domains of social-emotional learning, gross motor skills, and subject content knowledge
- Developed assessment and documentation templates to ensure proper data collection by all teachers and staff.
Youth Group After School Program Leader
YMCA Hyde Park MA
05.2010 - 12.2014
- Counseled youth from ages six through 18 regarding wide array of socio-emotional issues, academic support, and life-skill development
- Developed and coordinated outreach efforts for fundraising to external organizations and third-party grant providers, including “Read Boston” and “Qaurkles”, in order to enrich YMCA Program offerings for attendees
- Developed Sensitive and Critical Reports to EEC for children in need of protective services or other intervention.
Education
Bachelor of Science - Human Services
Cambridge College
Cambridge, MA05.2017
Skills
- Excellent Written and Oral Communication Skills
- Bilingual Spanish and English Speaker (Native Spanish Speaker)
- Advanced Knowledge of Microsoft Product Suite, including Outlook, Word, and Excel
- Highly Proficient with Windows and Mac Operating Systems
- Dedicated Team Player and goal oriented individual contributor
Accomplishments
- Massachusetts Department of Early Education (DOE) Licensed
- CPR and ALS Certified
- Certified in Graphic Communications
Certification
- Massachusetts Department of Early Education (DOE) License
- CPR and ALS Certified
- Associate Certificate in Child Development
Timeline
Pediatric Care Facilitator
Atrius Health Care
07.2022 - Current
Lead Instructor and Administrative Coordinator
Happy Child Day Care
01.2014 - 09.2020
Youth Group After School Program Leader
YMCA Hyde Park MA
05.2010 - 12.2014
Bachelor of Science - Human Services
Cambridge College
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