Dianna Welborn
Gautier,MS
Summary
At Sawmill Animal Hospital, I leveraged my expertise in surgical assistance and compassionate client education to enhance patient care and satisfaction. Skilled in medication administration and emergency care, I played a key role in streamlining clinic operations, significantly improving efficiency. My ability to empathize with pet owners and maintain high standards of medical treatment sets me apart.
Overview
13
13
years of professional experience
Work History
Veterinary Technician
Sawmill Animal Hospital
11.2019 - 03.2022
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Administered medications to animals in treatment and documented changes in condition.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Collected patient biopsies and blood samples for laboratory analysis.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Improved patient care by assisting veterinarians in diagnosing and treating animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
- Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
- Conducted laboratory tests to assist in diagnosis of animal diseases, facilitating timely treatment plans.
- Developed training program for new technicians, enhancing skill set and efficiency of clinic team.
- Conducted pre-surgical assessments, ensuring animals were properly prepared for procedures.
- Maintained clean and sterile surgical areas, ensuring safe environment for animal surgeries.
- Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
- Designed and created client education materials and marketing materials for hospital services.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Obtained patient history from owners and performed physical examinations.
- Administered vaccinations to variety of animal species.
- Assisted veterinarians with radiographs and ultrasounds.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Prepared, sterilized and maintained medical instruments and equipment.
- Collected and prepared specimens for laboratory testing.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Performed fecal examinations, urinalysis and bloodwork.
- Maintained detailed records of animal health care and diagnostic treatments.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Facilitated stress-free visits for pets and owners with calm and patient demeanor.
- Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.
- Enhanced patient recovery rates by administering prescribed treatments accurately and compassionately.
- Provided emergency care for injured animals, significantly reducing recovery time.
- Assisted in dental procedures, contributing to overall oral health of patients.
- Collaborated with veterinary team to update treatment protocols, leading to more effective care strategies.
- Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
Busser and server
Charlie’s catfish house
Ellisville, MS
11.2008 - 03.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cashier
Keith’s superstore
Ellisville, MS
03.2014 - 08.2018
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked effectively in fast-paced environments.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
N/a - GED
Jones County Jr College
Ellisville, MS01.2012
Skills
- Intravenous catheterization
- Medication Administration
- Surgical Assistance
- Surgical procedures and support
- Vaccine administration
- Medical History Collection
- General anesthesia monitoring
- Diagnostic Imaging
- IV Medication Administration
- Intravenous injection
- Laboratory skills
- Surgical Preparation
- Pharmacy Duties
- Client Education
- Anesthesia Administration
- Treatment Administration
- Suture removal
- Nail Trimming
- Emergency and preventive care
- Supply Restocking
- Diagnostic sampling
- Euthanasia Procedures
- Medical record-keeping
- Fluid Therapy
- Vaccinations
- Medication Dispensing
- Patient Monitoring
- Patient Positioning
- Behavioral assessment
- Medication Labeling
- Intramuscular injection
- Dental Procedures
- Wound treatment
- Instrument pack sterilization
- Lab operations
- Sanitation protocols
- Vital signs
- Anal sac expression
- Microscopy techniques
- Radiology Safety
- Canine and feline intubation
- Emergency Care
- Closed-chest CPR
- Animal behavior observation
- Heartworm diagnostic testing
- Urinalysis Techniques
- X-ray review
- Controlled Substance Management
- Aseptic Techniques
- Ear sample collection
- Specimen Preparation
- Surgical scrubbing procedures
- Parasite control
- Procedure Support
- Skin scraping
- Physical examination
- Wound Management
- Veterinary Medicine
- Infection Control
- Dietary recommendations
- Patient bathing
- Tick Removal
- Veterinary office administration
- Administering first aid
- Tail restraint
- Rehabilitation techniques
- Equine lower leg wrap
- Pathogen Identification
- Clinical Research
- Responsible and Reliable
- Customer Service
- Surgery and Procedure Preparation
- Patient Charting
- Post-surgical Monitoring
- Inpatient Care
- Appointment Scheduling
- Client Relations
- Patient Triage
- IV Fluid Administration
- Clear Communication
- Medical Terminology
- Financial Transactions
- Euthanasia Assistance
- Patient Discharge
- Patient Check-Ins
- Laboratory Testing
- Animal Vaccinations
- Medical Equipment Maintenance
- Medical Histories
- Diagnostic Equipment
- Staff Training
Timeline
Veterinary Technician
Sawmill Animal Hospital
11.2019 - 03.2022
Cashier
Keith’s superstore
03.2014 - 08.2018
Busser and server
Charlie’s catfish house
11.2008 - 03.2014
N/a - GED
Jones County Jr College
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