Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dianna May Paul

Salt Lake City

Summary

Service industry professional with robust experience in fast-paced environments. Skilled in supporting servers, ensuring smooth operation, and enhancing guest satisfaction. Strong focus on teamwork, adaptability, and achieving high standards. Reliable and flexible with tasks, excelling in communication, organization, and customer service.

Overview

7
7
years of professional experience

Work History

Food Runner

PF Changs Restaurant
02.2024 - 03.2025
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Assisted customers with carry-out service.
  • Monitored food and beverage supplies, assisting with restocking when needed.

Expeditor

Salt Lake Brewing CO
02.2023 - 03.2025
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Server

Gourmandise The Bakery
03.2019 - 07.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Clear and reset tables during high volume hours and understaffed situations.
  • Performed shift change tasks each day to keep the restaurant neat and running smoothly.
  • Worked with POS system to place orders and close out bills.

Cashier/Server

Little America Hotel
12.2017 - 11.2018
  • Worked in the Banquets, Restaurant and Room Service departments.
  • Kept server areas clean and stocked to increase efficiency.
  • Collaborated with kitchen staff to correctly update guests on unavailable dishes and wait times.
  • Worked with a POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Completes opening and closing checklists to set standards of the hotel.

Education

Bachelor of Science - Home Economics, Food Business Management

Central Mindanao University
01.2016

Skills

  • Quick learner
  • Consistently providing exceptional customer service
  • Maintains composure during busy service periods
  • Strong work ethic
  • Team-oriented and self-sufficient
  • POS system operations

Timeline

Food Runner

PF Changs Restaurant
02.2024 - 03.2025

Expeditor

Salt Lake Brewing CO
02.2023 - 03.2025

Server

Gourmandise The Bakery
03.2019 - 07.2022

Cashier/Server

Little America Hotel
12.2017 - 11.2018

Bachelor of Science - Home Economics, Food Business Management

Central Mindanao University

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