Dianne Campbell
Deltona,FL
Summary
Energetic Medicare Sales Representative with comprehensive knowledge of Medicare Parts A, B and D plans. Offering almost 1 year of experience selling individual health plan products and services. Goal-oriented and motivated professional commended for closing 200 sales in counting. Excellent communication, multitasking and time management abilities.
Overview
17
17
years of professional experience
Work History
Medicare Sales Representative
TogetherHealth, Insurance Agency, Volusia County Public School
Lake Mary, FL
06.2022 - Current
- Sought out new clients and developed clientele by networking to find new customers.
- Contacted policyholders to explain policies, analyze insurance options and suggest changes and additions to policies.
- Explained advantages, disadvantages and features of policies to promote sales of Medicare plans.
- Utilized Salesforce, Sunfire, Five9, Microsoft Excel, Marxx and Ascend to complete and submit sales activity reports and plans.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services and best practices.
Substitute Teacher, K-12
Volusia County Schools
Deltona, FL
01.2016 - 01.2022
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Educated students in various subjects to provide seamless transition during absence of head teacher.
- Maintained student attendance and assignment records to prevent lapses during teacher absences.
- Prepared, administered and graded tests and assignments to evaluate student progress.
Unemployment Claims Specialist
Kforce
Remote, FL
03.2020 - 06.2020
- Input communication with applicants into computer system to facilitate future clarification and knowledgeable support.
- Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
- Maintained positive working relationship with fellow staff and management.
Financial Aid Specialist
Daytona State College
Daytona Beach, FL
11.2012 - 03.2015
- Met with applicants to obtain information for loans, FAFSA applications and answer questions about processes.
- Assisted with completion of documentation such as FAFSA paperwork, answered questions and delivered key information.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
- Provided one-on-one counseling to students regarding financial aid program options and requirements.
- Reviewed client documentation and contracts for discrepancies and mistakes.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
Vocational Specialist
Daytona State College
Daytona Beach, FL
05.2012 - 11.2012
- Coached and mentored clients placed in positions to facilitate and advocate for employment retention, job success and personal fulfillment.
- Matched consumers with jobs to meet preferences, assisting in application process. resume construction and role-playing interviews.
- Conducted individual, group and family education and counseling programs and services, assertively addressing vocational and pre-vocational needs of client and family.
- Investigated and pinpointed specific employment opportunities, equipped clients with necessary job skills, offered guidance in applying for open positions and relentlessly pursued job offers.
- Guided and counseled clients with mental or physical disabilities and history of challenges finding and keeping jobs that fit, liaising between specific employers and clients.
Paraprofessional
Wicklow Elementary
Lake Mary, FL
05.2006 - 06.2010
- Supplied one-on-one attention to each student during group activities.
- Assisted children at stations during small-group learning periods.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Instructed students on usage and care of equipment to prevent injuries.
- Organized and labeled student materials when setting up classrooms.
- Developed detailed inventory of equipment and school supplies.
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
Education
Bachelor of Science - Behavioral Science
Bellevue University
08.2012
Skills
- Customer Service
- Medicare Compliance
- HIPAA Compliance
- Inbound & Outbound Calls
- Verbal and Written Communication
- Client Prospecting
- Scheduling
- MS Office
- Health Insurance Sales
Military Experience
Veteran of the United States Army – 1984 to 1992
Timeline
Medicare Sales Representative
TogetherHealth, Insurance Agency, Volusia County Public School
06.2022 - Current
Unemployment Claims Specialist
Kforce
03.2020 - 06.2020
Substitute Teacher, K-12
Volusia County Schools
01.2016 - 01.2022
Financial Aid Specialist
Daytona State College
11.2012 - 03.2015
Vocational Specialist
Daytona State College
05.2012 - 11.2012
Paraprofessional
Wicklow Elementary
05.2006 - 06.2010
Bachelor of Science - Behavioral Science
Bellevue University
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