Dianne Childers

● Participates in the development of unit goals and objectives; develops unit procedures and policies; ensures compliance of unit procedures and policies
●Schedules, assigns and oversees the work of a multi-shift unit including direct supervision of all shifts
●Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions Enhanced patient care by providing emotional support and
implementing personalized treatment plans.
●Collaborated with multidisciplinary teams for optimal patient outcomes and streamlined care processes. Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions

● Enhanced patient care by providing emotional support and implementing personalized treatment plans.

● Collaborated with multidisciplinary teams for optimal patient outcomes and streamlined care processes.

● Responsible for up to 27 age from 5 to 17 year old residents and up to 7 staff on the unit, to ensure safety, needs of the facility and team work is upheld

● In charge of managing all paperwork related to the residents, breaking down/discharging patient charts and filing patient paperwork. Consistent chart auditing and training for employees to ensure chart maintenance is upheld.

● Received physicians and visitors on unit, identifying, acknowledging and responding to patient, physician and staff needs to meet operational and care needs of parties.

● Evaluated employees' strengths and assigned tasks based upon experience and training.

● Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

● Maximized performance by monitoring daily activities and mentoring team members.

● Maintained professional, organized and safe environment for employees and patrons.

● Cross-trained existing employees to maximize team agility and performance.

● Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.

● Kept facility clean, performed basic maintenance and restocked supplies to support program needs.

● Completed documentation for every incident and forwarded to correct personnel for review.

●Escort patients from unit to meals, activities and visitation areas to maintain standard of safety and security.

● Conducted client rounds to check on residents. Built and maintained positive staff relationships to promote teamwork and better serve clients.

● Searched resident belongings prior to and during stays.

● patient well-being by providing compassionate care and support during their mental health journey.

● Chart on each patient daily.

● Treated clients and families with respect and dignity.

● Provide crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.

● with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.

● Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.

● Supervise visitation with families and DCS case workers.