Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Dianne Dismukes

Summary

Dynamic Family Service Counselor with a proven track record at Self Employed Services, excelling in client relations and lead generation. Successfully educated families on end-of-life planning, enhancing client satisfaction and achieving personal goals. Skilled in sales strategies and building rapport, fostering long-term relationships within the community.

Family services professional with rich background in supporting families through various challenges, ensuring their well-being and promoting positive outcomes. Known for fostering collaborative environments and achieving impactful results. Reliable team player with knack for adapting to changing needs, bringing excellent communication and problem-solving skills to table.

Overview

40
40
years of professional experience

Work History

Preneed Sales Agent/Family Service Counselor

Self Employed Services
08.2011 - 11.2024

* Educated & negotiated contracts with families and/or representatives, helping individuals prepare for their end of life wishes via burial or cremation.

* Maintained overall client satisfaction by promptly addressing concerns & providing answers specific to one's needs.

* Conducted engaging seminars for communities' widespread awareness of Preneeds.

*Built relationships with families & community to promote long term business.

* Identified new business opportunities via cold calling, networking, marketing & prospective database leads.

* Met & exceeded personal goals to insure financial success.

Franchise Owner

Self
08.2005 - 06.2009

* Owned & managed a women's fitness center.

* Oversaw payroll, business planning and marketing for franchise operations.

* Recruited and developed successful leadership staff to handle day-to-day business operations.

* Developed a strong rapport with customers, insuring my center was a place customers wanted to return, insuring positive results in their fitness/weightloss journey.

* Operated a safe & clean environment through daily maintenance.

* Developed comprehensive, well-organized financial records to maintain accuracy and facilitate efficient business management.

Displayer Merchandiser

Home Interiors and Gifts, Inc.
03.1985 - 05.2004

* Answered customer questions regarding merchandise, information, and pricing.

* Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.

* Assisted customers in designing a desired look for the enhancement of their homes.

* Boosted sales by implementing effective merchandising strategies and visually appealing displays.

*Suggested suitable alternatives when necessary, contributing to an elevated shopping experience.

* Displayed & advised regarding personal & thoughtful gift ideas.

* Maintained accurate records for taxes.

Education

No Degree - Psychology

Blinn College
Brenham, TX

No Degree - Psychology

Sam Houston State
Huntsville, TX

No Degree - Psychology

Blinn College & Texas A&M
Bryan, College Station, Tx

Skills

    * Client relations

    * Customer assistance

    * Sales presentations

    * Networking

    * Objection handling

    * Sales strategies

    * Lead generation

    * Problem solving

    * CRM software usage

    * Cold calling

    * Building rapport

Interests

* Dancing

* Gardening

* Crafting and DIY Projects

* DIY and Home Improvement

* Reading

* And my favorite - JUNKING

Timeline

Preneed Sales Agent/Family Service Counselor

Self Employed Services
08.2011 - 11.2024

Franchise Owner

Self
08.2005 - 06.2009

Displayer Merchandiser

Home Interiors and Gifts, Inc.
03.1985 - 05.2004

No Degree - Psychology

Blinn College

No Degree - Psychology

Sam Houston State

No Degree - Psychology

Blinn College & Texas A&M
Dianne Dismukes