Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Dianne Gonzalez

Kissimmee

Summary

Orthodontic professional prepared for impactful results. Skilled in dental procedures, patient care, and orthodontic appliance management. Strong focus on team collaboration, adaptability, and achieving patient satisfaction. Reliable and flexible with changing needs, ensuring seamless workflow and positive outcomes.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

  • Input patient information in to the computer. Set –up appointment. Follow up calls. Take records, Impressions bite registration and X-rays. Take intra oral and extra oral photos. Change wires and modules. Fit and cement molar bands. Take PVS impressions and bond Invisalign attachments. Prepare and bond Upper and Lower braces. Bond permanent retainers. Instruct patient on care of appliances and braces. Tooth preparation: prophy with slow hand piece, etch and sealant. Lab work consists of: Pouring Impressions and trimming plaster models for labs and presentation. Remove excess cement from bands and brackets. Trays set-up. Order and monitor dental supplies an inventory. Make essix retainers, mouth guards and bleaching trays. Assist Dentist; prepare patients for examination, sanitizing equipment, obtain and update patients' dental records and handle instruments and materials to orthodontists during treatments. Explain treatment fees and option of payment plans.

Lead Orthodontic Assistant

Greenberg Dental and Orthodontics
01.2013 - 05.2025
  • Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
  • Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
  • Took x-rays, photographs, and impressions of patients' teeth and mouth.
  • Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
  • Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
  • Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
  • Enhanced practice efficiency by maintaining well-organized inventory of orthodontic supplies and equipment.
  • Poured and shaped molds from impressions and trimmed molds in grinder.
  • Improved patient comfort by efficiently assisting with orthodontic procedures and providing clear explanations of treatment plans.
  • Contributed to successful treatment outcomes by accurately taking dental impressions, X-rays, and intraoral scans.
  • Managed emergency situations calmly, providing immediate care when necessary before escalating to the orthodontist if needed.
  • Set appointments and made follow-up calls.
  • Trained new orthodontic assistants on proper techniques and protocols, ensuring consistent quality of care across the practice.

Fulfillment Associate

Amazom Warehouse FTW1
11.2014 - 01.2015
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
  • Streamlined order processing by implementing efficient picking and packing techniques.
  • Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Picked and packed order items.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Safely and securely loaded items to prevent damage during transport.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Transported merchandise pallets to move in warehouse.

Orthodontic Dental Assistant Team Lead

Bridgeport Orthodontics
01.2011 - 01.2013

Orthodontic Dental Assistant

Dr. David Osherow D.D.S
01.1999 - 01.2011

Education

High School Diploma - Business Administration

Stamford High School
Stamford, CT

Skills

  • Bilingual (English/Spanish); CPR and BSL Certified; Leadership; Strong Ability to communicate effectively and clearly Possess desire to excel in my given responsibilities and seek self-improvements Strengths include high degree of accuracy and attention to detail, ability to handle several tasks simultaneously and work well under pressure Light computer skills
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Certification

Certificate of Competency for Orthodontic Expanded Duties of Dental Auxiliary Personnel


Certificate of Radiology Health and Safety

Languages

English
Native or Bilingual

Timeline

Fulfillment Associate

Amazom Warehouse FTW1
11.2014 - 01.2015

Lead Orthodontic Assistant

Greenberg Dental and Orthodontics
01.2013 - 05.2025

Orthodontic Dental Assistant Team Lead

Bridgeport Orthodontics
01.2011 - 01.2013

Orthodontic Dental Assistant

Dr. David Osherow D.D.S
01.1999 - 01.2011

High School Diploma - Business Administration

Stamford High School

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Dianne Gonzalez